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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing Staff We arrived later than expected and Patricia checked us in quickly provided us with directions to the event that we were attending she was just a fantastic person to deal with made everything so easy in what was a very eventful weekend for me. I would highly recommend staying here it is clean has a kitchen for cooking if you need that.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel and enjoyed our friendly customer service. I truly appreciate your comments regarding our fully equipped kitchens and our convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Great Service and very clean room! Very happy with this stay!
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
zero service
Business response:
Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not receive the service you deserve. I discussed your comments with the team, and we will make sure that each guest receives professional customer service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a bette... read more
If your traveling for business this is the place to stay. Rooms are big, clean and hotel staff is great.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice mellow place with a good location. Most of the staff were really nice. I like the size of the rooms and the location is in a very nice area. Not having to pay $25 per day for parking is always a plus. All in all I have a 14 month baby I travel with and I base where I stay with her on how clean it is for her. I've only brought her to 5 out of 20 I've stayed in.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Where Not to stay Stayed at location based on past experiences with this chain. This was unlike any of the other hotels in the chain. It was nearly impossible to get a hold of an attendant at night and during the day, there was only one poor attendant manning the front desk that was pulling multiple duties. In addition, there was mold in our shower and no spare sheets or extra pillows for a studio room with a fold-out sofa/sleeper.
Business response:
The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. In response to your feedback, I will work with our staff to make sure we are responding to guest needs in a timely manner as well as making sure we are thoroughly inspecting rooms. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can ... read more
This was a very pleasant surprise! The room was exceptionally clean, easy to locate and the staff went above and beyond! I would highly recommend this place to anyone in the area. Only down side was the continental breakfast, absolute bare minimum.
Business response:
I want to thank you for taking the time to post a review of your stay. I am proud of our staff for meeting your expectations and providing you with exceptional customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 4.4 star rating with 1,355 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.