This profile has been claimed by the business owner or representative.
Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average stay Average stay. It reminded me of a dorm room. Mattress was thin, bought my own topper. Had to ask for anything coffee pot, utensils... thankfully really only slept and bathed there. Quiet though.
Business response:
Dear Melissa, Thank you for your feedback. We appreciate your comments on the quiet environment and understand that the mattress and amenities did not meet your expectations. We are working to enhance our room furnishings and ensure all necessary items are readily available for our guests. Your input is valuable in helping us improve. We hope to provide you with a more comfortable and enjoyable stay in the future.Sincerely,Hotel Management
Love an image
10/10 clean, nice, and great area to stay
Business response:
Dear Paola,Thank you so much for the fantastic rating and feedback! We're thrilled to hear that you found our hotel clean, nice, and well-located. Our team strives to provide a top-notch experience, and it's rewarding to know that our efforts are appreciated. We look forward to welcoming you back to Extended Stay America on your next visit! Sincerely,Hotel Management
Staff was very helpful and kind. Room was decent. The mattress was firm and the bedding a bit lacking. The fountain in the center courtyard needs some work.
Professional, courteous, and friendly staff. Beddings can be a bit cleaner.
Business response:
Dear Raymond, Thank you for your kind words about our staff. We’re pleased to hear you found them professional, courteous, and friendly. We also appreciate your feedback regarding the bedding. Cleanliness is a top priority for us, and we will address this issue with our team to ensure improvements are made. Your comments help us enhance our service, and we hope to provide you with an even better experience at Extended Stay America on your next visit.Sincerely,Hotel Management
Great room and service!
.
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,106 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.