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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location
I had a very nice stay at this place
The area is central to many venues and is tucked away from the main road. The room offers many amenities. However, it takes a long time for the hot water to come up for your shower, the office is poorly staffed and trash is left untouched in the hallways for days at a time.
Business response:
Dear Dong, Thank you for choosing Extended Stay America and for taking the time to post a review! We're genuinely pleased to hear that you found our location convenient and enjoyed our thoughtful in-room amenities. However, we apologize for any service lapses you experienced and the issue with the hot water. Your comments have been shared with our respective teams to prevent such matters from repeating. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed all your expectations ... read more
Though we did'nt cook I liked that it has mini kitchen.
Business response:
Dear Reyvonie, Thank you for your feedback on your stay at Extended Stay America! We're pleased to hear that you appreciated the convenience of having a mini kitchen in your room. At our hotel, we aim to provide amenities that enhance your comfort and convenience during your stay. We appreciate your recommendation and hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Management
Easy, clean and practical
Friendly staff
Business response:
Dear Michael, Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that we exceeded your expectations. We look forward to welcoming you back to Extended Stay America!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,106 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.