This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Morgan Hill
- Hotels
- Morgan Hill, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
605 Jarvis Dr., Morgan Hill, CA, 95037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs work There was no daily cleaning service. When we checked in we had to wait 5-10 minutes while the woman at the service desk had to clean up. The toilet didn't seem to work at all.
Business response:
Hello, thank you for your response. Our standard format is full cleaning every eight days. We can provide daily cleaning, please contact the front desk for details and of course guests are welcome to exchange linen at the front desk. And yes, sometimes there is a line of people waiting to check in - sorry about that!
Heater in room did not work. Hair in shower
Business response:
Edward, thank you for being our guest and sharing your review online. Although you had an overall pleasant stay with us, we sincerely apologize for the maintenance issues in your room. Your feedback is discussed with the appropriate team to make sure they take corrective actions as soon as possible. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
Hello, thanks for taking the time for your review!
Business response:
Hello Jeffrey, thanks for taking the time to review - we appreciate it!
Stayed here before and the staff are very accomodating and nice
Business response:
Thank you for the excellent review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and that you were awed by our spectacular hospitality. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Business Traveller Good choice for long term stay with budget concern.
Business response:
Kasem, thank you for reviewing your stay at Extended Stay America. We're glad to know you found us to be at a fair price and that you had a pleasant time while you were here. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Out dated old rooms
Business response:
Elizabeth, thank you for being our guest. We are sorry our room was not your expectations, and that made your stay less than ideal. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Thanks for staying with us!
Business response:
Thank you!!!
Frequently asked questions about Extended Stay America - San Jose - Morgan Hill
How is Extended Stay America - San Jose - Morgan Hill rated?
Extended Stay America - San Jose - Morgan Hill has a 4.2 star rating with 1,124 reviews.
When is Extended Stay America - San Jose - Morgan Hill open?
Extended Stay America - San Jose - Morgan Hill is open now. It will close tomorrow at 12:00 a.m.