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Extended Stay America - San Jose - Morgan Hill
- Hotels
- Morgan Hill, CA
About this business
Location details
605 Jarvis Dr., Morgan Hill, CA, 95037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Well we stayed there 2 nights and they didn’t clean the rom for us the first day everything was clean but 2 day no more clean towels and they didn’t clean the room for us the wa the only thing I didn’t like
Business response:
Thank you for staying at our hotel. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. We are grateful for the feedback you provided and we hope you will stay with us again soon. Sincerely, Hotel Management
Business response:
Thanks for staying with us, we hope to do better on your review the next time! Please let us know what we can improve upon,
Very quiet room as asked for and check in was allowed to be a little early.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad to know you liked our accommodations and that you had a pleasant visit. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
I didn't like the housekeeping policy, i stayed there for 4 days and housekeeping never did anything to my room.
Business response:
Thank you for being our guest. We are pleased to know overall you had a pleasant visit, but we are sorry for your disappointment with our housekeeping policy. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. We are grateful for the feedback you provided and we hope you will stay with us again soon. Sincerely, Hotel Management
Good Good clean hotel
Business response:
James, thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that you had a great stay. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Our only issue was the ac didn't work. Everything else was perfect for us.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We are glad that except for an issue you had a great time with us. We appreciate your feedback and have shared it with the maintenance team to review and rectify the HVAC unit immediately. Thank you once more for your review, we hope you will choose us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Morgan Hill
How is Extended Stay America - San Jose - Morgan Hill rated?
Extended Stay America - San Jose - Morgan Hill has a 3.4 star rating with 1,849 reviews.
When is Extended Stay America - San Jose - Morgan Hill open?
Extended Stay America - San Jose - Morgan Hill is open now. It will close tomorrow at 12:00 a.m.