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Extended Stay America - San Jose - Mountain View
- Hotels
- Mountain View, CA
About this business
Location details
190 E. El Camino Real, Mountain View, CA, 94040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
no frills place Stayed here for a business trip because all other hotels around the area were sold out. If I could, I would stay somewhere else.
Expensive location is good. but price is expensive. also, I can't put my luggage @ the front
Not easy to access the hotel - too close to the other exit on the road Smelly pillow..
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so we are disappointed to hear that you had difficulty reaching our hotel and that your pillow had an unpleasant odor. In response to your feedback, we are working with our housekeeping staff to make sure all of our pillows are clean and smell fresh. Thank you very much for bringing this to our attention. We do hope that you will return to our hotel in the future.
Hotel hidden behind another The room was nice, the bed was comfortable, but the water was luke warm at best. No hot shower. No hot water to shave with. I mentioned it to the staff when I checked out and his reply was "yeah, we've had complaints from that side of the building". Get it fixed!!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our refreshed rooms and the comfort of our beds; however, we apologize we had issues with our water temperature during your stay. As this hotel’s manager, I can assure you that I have met with our maintenance staff to ensure this does not occur in the future. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provi... read more
One night stay The staff was very courteous and professional. Reception area was very clean. The rooms were clean as well, but I couldn't help but notice the hack-job upgrades, ie: ton of caulk used around the mis-cut countertops in the kitchen. But the linens were clean and the bed was very comfortable --I'd probably stay here again.
Quiet site Best value at the price. Easy to miss the road access at night without a GPS.
near work and sap center Was looking for something near San Jose that was pet friendly and relatively inexpensive. Room was near a grass area so it was perfect for the doggie. Basic and clean room. Would stay again!
Frequently asked questions about Extended Stay America - San Jose - Mountain View
How is Extended Stay America - San Jose - Mountain View rated?
Extended Stay America - San Jose - Mountain View has a 3.9 star rating with 1,434 reviews.
When is Extended Stay America - San Jose - Mountain View open?
Extended Stay America - San Jose - Mountain View is open now. It will close tomorrow at 12:00 a.m.