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Extended Stay America - San Jose - Sunnyvale
- Hotels
- Sunnyvale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1255 Orleans Dr., Sunnyvale, CA, 94089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have left a review before many years .Great hotel always quiet .I stay here everytime i come in for buisiness .I notice that anytin
We chose to stay at this property as it had kitchen facilities. What we would learn upon check-in was you had to request any cookware, utensils, dishes, etc. and the room would not be cleaned during our stay. We did not find the facility was well maintained. Our stove did not heat up well, the bathroom fan knob did not work, and the security lock on the door was missing half the lock. However, when I did talk to the front desk, these items were mostly fixed. There were several homeless parties around the facility. And, many ... read more
Business response:
Leslee, thank you for posting a review of your recent stay. We regret not meeting your expectations and apologize for the maintenance issues you encountered. We will share your comments with our engineering team and make sure the problems are fixed. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management
Excellent
Business response:
Michael, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
This property needs an update. I chose this hotel because not many accept pets. The beds were comfortable but really no service. Remote didn’t work so we didn’t watch tv. The kitchen was old and not inviting. Not a terrible experience but I would not go back.
Business response:
Thank you for sharing your feedback with us. Although you liked our pet-friendly feature and the comfort of your cozy bed, we apologize for the disappointment with the overall condition of our hotel. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We hope to have a future opportunity to host you. Sincerely, Hotel Management
Perfect On Budget Loved it :) would stay again! Perfect on budget.
Frequently asked questions about Extended Stay America - San Jose - Sunnyvale
How is Extended Stay America - San Jose - Sunnyvale rated?
Extended Stay America - San Jose - Sunnyvale has a 4.2 star rating with 1,203 reviews.
When is Extended Stay America - San Jose - Sunnyvale open?
Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.