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Extended Stay America - San Jose - Sunnyvale
- Hotels
- Sunnyvale, CA
About this business
Location details
1255 Orleans Dr., Sunnyvale, CA, 94089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There’s nothing super close in regards to convenience stores. I needed water and didn’t have transportation so unless I ubered, I was stuck without any. The vending machines had nothing but soda and they didn’t carry water anywhere else on the property. I think something so essential should definitely be made readily available. Otherwise, the room itself was clean enough. The staff was friendly and the manager was very accommodating.
Business response:
Dear Kristin, Thank you for being our guest and sharing your positive feedback. We appreciate your kind words about our staff and the overall cleanliness of your suite. We also understand the importance of having easy access to essential items like water. Your feedback is invaluable to us, and we will take it into consideration to improve our guest experience moving forward. We hope to have the opportunity to welcome you back in the future and provide an even more convenient and comfortable stay.Sincerely,Hotel Management.
Front desk staff during check in Was super helpful and very nice. Room was clean and comfortable.
The bed was comfortable and the desk staff were pleasant. The bathroom vanity was cracked and horrible however so it definitely needed a new one. Was glad to see a lounger that I could enjoy sitting in and it was comfortable but when I went to put it back to upright it wouldn’t stay.
Business response:
Dear Richard, Thank you for staying with us and sharing your experience. We were pleased to read you enjoyed your stay, most notably our service and comfortable beds. However, we apologize for any housekeeping items overlooked in your room. We have addressed this with our staff, and we are grateful for your patience and all of your valuable feedback. We hope you will stay with us again the next time you visit the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Sunnyvale
How is Extended Stay America - San Jose - Sunnyvale rated?
Extended Stay America - San Jose - Sunnyvale has a 3.5 star rating with 1,980 reviews.
When is Extended Stay America - San Jose - Sunnyvale open?
Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.