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Extended Stay America - San Jose - Sunnyvale
- Hotels
- Sunnyvale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1255 Orleans Dr., Sunnyvale, CA, 94089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My team won. That's all that mattered. The property is an older property. Very minimal amenities. The bed was comfortable enough. The area around the AC unit felt wet the entire time and the tub leaked while taking a shower. I only used the room for sleep so not much of that mattered. It was quiet even though it was near a busy area.
Business response:
Thank you for sharing your review of your stay with us. Although you had an overall good stay, we are sorry if it was not perfect, and we apologize for the problems you encountered while you were here. We have taken note of your comment about the AC and tub and shared it with our maintenance team to make sure these issues are resolved immediately. We value your business and hope you will give us another chance to prove we are committed to providing outstanding accommodations. Sincerely, Hotel Management
no garbage can in the room this trip this is an extended stay with a little kitchenette in the room but no plates, cups, silverware or coffeemaker unless you make a special request. I assume they don't trust their guests. the staff is friendly and the place is clean enough., bare-bones on TV channels and no casting ability from your computer.
Business response:
Thank you for choosing our hotel. We are pleased you liked the cleanliness of our property and that you appreciated our associates, but we are sorry for not meeting your expectations with our kitchenware policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope you will visit us again in the future for a much better stay. Sincerely, Hotel Management
The lady at the front desk was very friendly and polite. Keep up the good work.
Business response:
Thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We also appreciate your kind compliments about our Front Desk staff member and will be sure to share your comments with her as she will be so pleased. Thank you also for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Overpriced for a real extended stay Extended stay price was incorrect and quoted very high
Business response:
Jayson, thank you for choosing Extended Stay America. We are sorry we failed to meet some of your expectations. On a positive note, we much appreciate your excellent ratings, and we hope to earn the highest rating by providing you with a much better experience on your future visit to our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Sunnyvale
How is Extended Stay America - San Jose - Sunnyvale rated?
Extended Stay America - San Jose - Sunnyvale has a 4.2 star rating with 1,172 reviews.
When is Extended Stay America - San Jose - Sunnyvale open?
Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.