Extended Stay America - San Jose - Sunnyvale's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - San Jose - Sunnyvale

3.5
  • Hotels
  • Sunnyvale, CA

About this business

HospitalityHotels

Location details

1255 Orleans Dr., Sunnyvale, CA, 94089, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.51,923 reviews
Select a rating
Firstmate's profile image
Firstmate 
12 years ago
Anonymous's profile image
Anonymous 
12 years ago
Jennifer's profile image
Jennifer 
12 years ago
R's profile image
R 
12 years ago

Nice to have a kitchen Very nice and cozy, except the water will leak from water tank when slightly pushing it. And they only clean the room once a week. 

J's profile image
J 
12 years ago

Stayed for one night My girlfriend and I stayed here after a music festival and the hotel staff was very accomodating to our later check-in. The only thing I didn't enjoy was having to check out at 11:00am rather than 12:00pm or even 1:00pm. That extra hour makes such a huge difference for me in the morning after a long night but the amenities of the room were nice to have. It is a very interesting location as well since it is in the middle of a business park. 

Business response:

J- I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the cleanliness of your bathroom and not being able to check-out late. We are sorry for this issue, but are happy to read that we provided you with great service and a relaxing stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Dave's profile image
Dave 
12 years ago

Nice hotel for an extended stay Being close to restaurants and a grocery store, Stay America served our needs well for the single night we were there. Given consideration of the good (unpublished) room rate, the nicely landscaped grounds, the amenities such as the laundry facilities and kitchen, etc., the clean & pleasant room served us well after a long drive, providing for a relaxing stay. 

Business response:

Dave - It is so rewarding to read that you had a relaxing stay with us. Thank you for your comments. I'm glad that you felt home away from home and you were able to enjoy our amenities. Also, I am pleased to hear that the cleanliness of your room and our location was convenient for your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Anonymous's profile image
Anonymous 
12 years ago

Just ok Great service at front desk, always responded quickly to requests. Room was just ok for the price - minimal utensils in the kitchen, not even a dish scrubber. The sofa bed didn't have any bed linen on it. The free breakfast was bare minimal. For the price, a motel 6 room with refrigerator/microwave seems like a better deal. 

Business response:

The staff and I read your comments about your stay with us. We appreciate the kind comments about the great service that our staff provided; however, we apologize that the sofa bed was not ready for you upon your arrival. I discussed your comments with the team, and we are going to ensure this won’t happen again. As well, we will keep your feedback in mind in regards to our grab-and-go breakfast. This is a new feature for us, one which we are still fine tuning. We continually work to improve our hotel, so I really appreciate... read more

Anonymous's profile image
Anonymous 
12 years ago

Good for Business Stay Front desk was helpful with a problem on the booking. Hotel was older but satisfactory. Hard to find your way onto the property because of where located but also close to 237 and 101. 

JJ's profile image
JJ 
12 years ago

update linens I would suggest to use cleaner, better quality beddings, linens & towels. 

Frequently asked questions about Extended Stay America - San Jose - Sunnyvale

How is Extended Stay America - San Jose - Sunnyvale rated?

Extended Stay America - San Jose - Sunnyvale has a 3.5 star rating with 1,923 reviews. 

When is Extended Stay America - San Jose - Sunnyvale open?

Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.