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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was an ok stay for the price. The bed was comfortable. Pillows wet flat and small. Needs to be upgraded. One of the lights in the room didn’t work. The other only worked when you twisted the bulb on and off. Breakfast was a wrapped small muffin or nutrigrain bar. They did have coffee though.
Business response:
Dear Rhonda, Thank you for sharing your thoughts about your stay. We are pleased to hear that you found the bed comfortable. However, we apologize for the issues you encountered with the pillows, lighting, and breakfast options. Your feedback regarding the need for upgrades will be addressed with our team to improve the overall experience. We appreciate your comments and are committed to making necessary enhancements. Thank you for choosing to stay with us, and we hope to provide a more enjoyable visit in the future.Sincerel... read more
front desk person Sonja was really great ... both professional and nice
Business response:
Dear Michael, Thank you for your excellent feedback! We’re thrilled to hear that Sonja made such a positive impression during your stay. Her professionalism and kindness are truly appreciated and reflect our commitment to excellent service at Extended Stay America. We look forward to welcoming you back for another great experience!Sincerely,Hotel Management
the bathroom at some point has had a leak in the ceiling, the room keys kept having to be reset.
Business response:
Dear Dee Ann, Thank you for your feedback. We apologize for any inconvenience caused by the maintenance issues you encountered at Extended Stay America. Ensuring a seamless experience with our room keys is a top priority, and we regret any inconvenience this may have caused. Your comments will assist us in promptly addressing these matters to enhance our guests' stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 3.3 star rating with 2,038 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.