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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&EFree grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for... read more
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great customer service. Clean rooms. Easy to find.
Business response:
Dear Sophin, Thank you for choosing us and sharing your experience. We are delighted you enjoyed your stay at Extended Stay America! Our top priority is providing excellent customer service and clean, easily accessible rooms, and we are glad we could achieve this for you. We look forward to welcoming you back for another wonderful experience!Sincerely,Hotel Management
Cleaner bathroom please Towels were not clean. Need better condition.
Night staff was very difficult. He couldn’t find my reservation and i had to call Expedia and have them call him. He finally had to create a new reservation and Expedia cancelled mine. Took over 30 minutes at 1:30am to check in. During this, another couple was trying to check in and he was inventing new rules that he wouldn’t allow them to check in. Completely incompetent staff.
Business response:
Dear Eric, Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconvenience and the challenges you encountered during check-in with our night staff. We apologize and understand how frustrating it must have been late at night. Please know that we take your feedback seriously and will address this matter with our team to prevent such occurrences in the future. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to regain your trust and pro... read more
Just What I Needed I just needed a bed for the night. The room was very comfortable. Soni and Sulemon were friendly and helpful.
Business response:
Dear Susan, We are delighted to hear that you found Extended Stay America comfortable for your stay. Our team, including Soni and Sulemon, strives to provide friendly and helpful service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back for another comfortable stay in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 4.2 star rating with 1,281 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.