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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice people at the desk
Business response:
Dear CHRISTINE, Thank you for your glowing review! We're thrilled to read that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests feel comfortable and well-cared for are our top priorities, and we're delighted that our front desk team exceeded your expectations. Your satisfaction is our greatest reward, and we can't wait to welcome you back to Extended Stay America for another enjoyable visit.SincerelyHotel Management
We didn't realize there wouldn't be simple amenities in the rooms. You had to make a special trip to request shampoo, etc.
Business response:
Dear Marian, Thank you for sharing your experience with us. We apologize for any inconvenience regarding the availability of amenities in your room. Your feedback is valuable, and we'll ensure it's addressed appropriately. Our aim is to provide a comfortable stay for all guests, and we appreciate your understanding. Should you decide to stay with us again, we're here to assist with any further needs or requests you may have. We look forward to welcoming you back for a more enjoyable experience.SincerelyHotel Management
Poor bed covers but sheets are clean, many chips in kitchen counter and cabinets, no ice machine so no ice upon arrival. You have to make your own. Does have dishes upon request without charge. No coffee in room. Advertised as breakfast but it is a muffin and coffee not breakfast. One step above motel 6 but also the low price leader in the area. One night, treat yourself and step up, multiple nights the savings add up.
Business response:
Dear Glenn, We appreciate your detailed feedback regarding your recent stay. While we're pleased to hear that you found the sheets clean and appreciated the complimentary dishes, we apologize for any inconvenience regarding the bed covers and kitchen amenities. Your comments will be shared with our team for improvements. We strive to offer competitive rates and value for our guests. Thank you for considering us for your accommodation needs, and we hope to have the opportunity to exceed your expectations in the future.Sincere... read more
Great when travelling Great stay, got what we signed up for. Cheap hotel night, perfect for us since we just needed a bed for the night.
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 3.3 star rating with 1,982 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.