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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was able to get a same day reservation & had a good night's sleep. Room was clean with no issues.
Just a solid, clean experience..
Staff at checkin unfriendly told to go outside and look at the map to find out room. About dated.Beds not the comfiest but ok. The kitchen was not stocked with the basics as described and we count on that as we prepare food, all we had was plastic cups in the bathroom and a dish towel. The room was clean and the water pressure in the shower was great!
Business response:
Dear Diane,We appreciate your kind words about the room's cleanliness; however, we apologize for falling short of your expectations in other areas. We will address them with our team to ensure improvements are made. We are also sorry about our staff's behavior. Our staff genuinely cares about providing an enjoyable stay to all of our guests, and this incident is not a reflection of our usual service. We will share your feedback and ensure this is not repeated. Regarding the kitchenware and amenities, we want to let you know ... read more
Very satisfied
Business response:
Dear Jerry,Thank you for choosing Extended Stay America and for your fantastic review. We are thrilled you enjoyed your stay and that our property and service met all your expectations. We strive to provide exceptional service and comfortable accommodations. Reviews like yours make it all worthwhile. It was a true pleasure to have you as our guest, and we hope to see you again soon!Sincerely,Hotel Management
Felt like a small apartment. The staff was so kind and welcoming and the shower water could get so hot! First time in a while ive had to turn the heat down.
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 3.3 star rating with 1,982 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.