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Extended Stay America - San Ramon - Bishop Ranch - West
- Hotels
- San Ramon, CA
About this business
Location details
18000 San Ramon Valley Blvd., San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cleaner bathroom please Towels were not clean. Need better condition.
Just What I Needed I just needed a bed for the night. The room was very comfortable. Soni and Sulemon were friendly and helpful.
Business response:
Dear Susan, We are delighted to hear that you found Extended Stay America comfortable for your stay. Our team, including Soni and Sulemon, strives to provide friendly and helpful service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back for another comfortable stay in the future!Sincerely,Hotel Management
🍨
Great personal service
Excellent! Highly recommended!
Business response:
Dear David, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management
Night staff was very difficult. He couldn’t find my reservation and i had to call Expedia and have them call him. He finally had to create a new reservation and Expedia cancelled mine. Took over 30 minutes at 1:30am to check in. During this, another couple was trying to check in and he was inventing new rules that he wouldn’t allow them to check in. Completely incompetent staff.
Business response:
Dear Eric, Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconvenience and the challenges you encountered during check-in with our night staff. We apologize and understand how frustrating it must have been late at night. Please know that we take your feedback seriously and will address this matter with our team to prevent such occurrences in the future. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to regain your trust and pro... read more
Trash around the area outside
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - West
How is Extended Stay America - San Ramon - Bishop Ranch - West rated?
Extended Stay America - San Ramon - Bishop Ranch - West has a 3.3 star rating with 1,982 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - West open?
Extended Stay America - San Ramon - Bishop Ranch - West is open now. It will close tomorrow at 12:00 a.m.