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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is located close to the major thruway, and clean and reasonably maintained. Its also quite. There is one thing however that was a dissapointment, that being what they define as breakfast. It’s basically 2 pots of coffee, tea bags and 2 small baskets of small muffins. Calling it a continental breakfast would still be a stretch.
Business response:
Dear Ronald, Thank you for sharing your experience. We’re glad to hear you found the hotel clean and quiet, and that the location was convenient for you. We apologize for the disappointment regarding the breakfast offering. We strive to provide a better selection and will review our breakfast options to enhance the experience for our guests. Your feedback is valuable and helps us improve. We hope to have the opportunity to serve you better in the future. Sincerely,Hotel Management
Bath door won't lock. Room a bit humid and stuffy in spite of air conditioner.
Business response:
Dear Anurag, Thank you for your feedback. We apologize for the issues with the bath door lock and the room’s humidity despite the air conditioner. This is not up to our usual standards, and we will address these concerns to ensure a more comfortable experience for our guests. Your comments are valuable in helping us improve our services. We appreciate your input and hope to provide you with a better stay in the future.Sincerely,Hotel Management
Ok stay It was an ok stay. I purposely booked this hotel because it said breakfast included. Well that breakfast was coffee and wrapped muffins. With road trips breakfast is one thing I’d like in the hotel to get it out of the way. The bathroom was small. The ac had a noise. Not too loud so we were still able to sleep through it. Room was clean and beds were comfortable. But overall not the hotel for us
Business response:
Dear Cendy, Thank you for your feedback. We apologize for the disappointment regarding the breakfast and the small bathroom. We're glad to hear that the room was clean and the beds were comfortable. Your comments about the AC noise and breakfast options are noted, and we are working to improve these aspects. We appreciate your input as it helps us enhance our services. We hope you will consider giving us another chance to provide a better experience at Extended Stay America in the future. Sincerely,Hotel Management
The hotel could use some updates, front desk employees very friendly. Fast check in and out
Business response:
Dear Valentina, Thank you for your feedback. We appreciate your comments about our friendly front desk staff and efficient check-in and check-out process. We are continuously working to improve our facilities and will take your suggestion for updates into consideration. Your satisfaction is our priority, and we are grateful for your understanding as we strive to enhance our guests' experience. We look forward to welcoming you back for an even more enjoyable stay in the future.Sincerely,Hotel Management
WiFi stopped working halfway through my stay and when I asked the front desk about it, the guy told me to call an 800 number to see if I could get it fixed myself. The 800 number wanted to charge a dollar to my room to connect me to customer support. I left and went to a cafe
Business response:
Dear Stephanie, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the WiFi during your stay. Providing reliable service is important to us, and we regret that we did not meet your expectations in this regard. We have addressed this issue with our front desk team to ensure better assistance in the future. Your feedback is valuable as it helps us improve our services. We hope to welcome you back and provide you with a seamless experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 4.2 star rating with 1,518 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.