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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were very nice but they were understaffed. We were checked in late and were told we would receive a $50 discount but only received $25. The room alarm went off at midnight. The fire alarm also went off in the middle of the night, without explanation. There were no toiletries in the room so we had to ask for them at the front counter. Overall, the room was clean and the bed was comfortable.
Property is located near places where you want to visit. The property is also just across IN and Out Burger, and some other restaurants.
Staff was friendly and helpful! Clean facility too, I loved having no carpet in the room. There was a very nice smell in the entire place. We really enjoyed our stay.
Staff was so welcoming friendly excellent
The staff was very sweet and helpful, and the rooms were clean, which I appreciated. However, the amenities were lacking, breakfast was just muffins and coffee, and there was no shampoo or body wash provided in the bathrooms. The beds also felt quite flimsy and uncomfortable.
Business response:
Dear Bianca, Thank you for sharing your experience with us. We are pleased to hear our team left a positive impression and that the accommodations met your expectations in terms of cleanliness. We regret that other aspects did not fully meet your needs and apologize for any inconvenience this may have caused. Your feedback is valuable as we continue working toward a better guest experience. We hope you’ll consider staying with us again for a more comfortable visit. Sincerely, Hotel Management
Clean, comfortable, quiet
Business response:
Dear Arthur, Thank you for the great review! It's wonderful that you enjoyed your time at Extended Stay America! We strive for excellence, so we are thrilled you appreciated our well–maintained property and quiet atmosphere! We are glad to have delivered a restful and relaxing stay. We look forward to hosting you again for another exceptional experience. Sincerely, Hotel Management
We arrived for summer solatice and from the start was greeted by Sara front door staff. She provided us with food information about the rooms where to park, snd local restaurants. She wass mind to our sweet dog who was on his forstvroad trip as a puppy. We forgot our bowl at home abd she was able to accomodate us with a food bowl. She provided us with information on gran and go breakfast whcih she was honest. Oatmeal muffins a granola bars with coffee. We even were able to check in early and check out an hour later all due t... read more
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 3.6 star rating with 2,216 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.