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Extended Stay America - Santa Barbara - Calle Real
- Hotels
- Santa Barbara, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4870 Calle Real, Santa Barbara, CA, 93111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Café da manhã muito fraco.
Business response:
Dear Guest, Thank you for your feedback. We are sorry that our breakfast offerings did not meet your expectations. We aim to provide a satisfying and convenient breakfast experience, and it is clear there is room for improvement. Your comments will be shared with our team as we look to expand and enhance our selections to serve our guests better. We hope you will consider giving us another opportunity to provide a more enjoyable stay.Sincerely,Hotel Management
Very basic with small problems The check was pretty easy. The room are not really modern. The biggest surprise was the internet charge, after paying for a day of service the system bogged down after a few hours of use. Upon my check out I notified the front desk clerk about the problem. She was really nice, but she said she was aware of the issue. She stated that they upgraded the system and been having problems and received previous complaints. You would think they would at least refund you a portion of the cost or the enti... read more
Business response:
Dear John, Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the internet service and appreciate your understanding regarding the ongoing issues. It is disappointing that your stay did not meet your expectations, especially with the room's condition. Your comments about the check-in process and staff service are appreciated, and we will address your concerns regarding the internet charges with our management team. We are committed to improving our services and hope you will consider... read more
Very friendly staff. The rooms are clean, just dated but it’s a good location and easy to find.
Very basic room (no shampoo!)but clean, quiet, just off freeway. In-and -out burger across street and Starbucks very close !
Business response:
Dear Barbara, Thank you for your feedback. We are glad you found your room clean and enjoyed the quiet location. We apologize for the lack of amenities, such as shampoo, as we strive to ensure every guest has a comfortable stay. Your comments will be shared with our team to improve our services. We hope to welcome you back for a better experience in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Santa Barbara - Calle Real
How is Extended Stay America - Santa Barbara - Calle Real rated?
Extended Stay America - Santa Barbara - Calle Real has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Santa Barbara - Calle Real open?
Extended Stay America - Santa Barbara - Calle Real is open now. It will close tomorrow at 12:00 a.m.