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Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You buy cheap you get cheap It was cheap so i cant really complain too much. However, i had trouble connecting to their wi-fi and once i did it was REALLY slow. I had previously stayed at another of their hotels and that one was much nicer with muffins for breakfast
Business response:
Edgar, thank you for choosing our brand once again. That being said, we are sorry for the maintenance issue you had with our complimentary Wi-Fi facility. We have shared your feedback with our maintenance team to check and fix it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
William, thank you for your kind rating and letting us know your stay at Extended Stay America was pleasant. Thanks again for being our guest, and we hope you will allow us to be of your service again in the future. Sincerely, Hotel Management
Great location, great price! Dog friendly We always stay here when we’re in Bothell. Rooms are a little outdated but clean. We can bring our dog and it doesn’t cost an arm and a leg. The cons, the front desk staff aren’t very friendly, the rooms don't provide an in-room coffee maker or cups for water, although you can request them. Overall for the price of this room, we’ll be back and would recommend it to anyone looking for a no frills room.
Business response:
Thanks for being our guest. Although you liked most of our offerings, we are sorry to know you didn't like our kitchenware policy and that our front office staff wasn't so friendly towards you. Your feedback regarding the service is shared with the concerned team. We hope you’ll choose us again on your next trip to our city. Sincerely, Hotel Management
"You Get What You Pay For" Room had a small kitchen & some light odors throughout the room. Bathroom toilet seat very loose & slams-shut making a very load noise. The shower curtain had debris on the interior of curtain & shower rod had soap/shampoo debris on it. The refrigerator compressor "kicks on" every 60 min. loudly. No plastic bag for soiled laundry so I took the trashcan liner. The toilet paper roll should roll outwards, especially where it was located. Interior of microwave oven needed additional cleaning & the time... read more
Business response:
Thank you for your review. We are glad to read you liked our courteous service and convenient location. That being said, we are sorry for the cleanliness and maintenance issues you had while here. We have shared your feedback with the concerned teams to take corrective actions. We hope you will consider giving us another chance to make it up to you at a future date. Sincerely, Hotel Management
Front desk staff are overall very good, but when I mentioned concern over housekeeper missing details I was told housekeeper would clean it the next week. Been here 7 weeks. Housekeepers - details overlooked. Hit and miss. The first week I found personal items under bed from prior guest—socks and trash and pen. For Two weeks my toilet was not cleaned. One week got no towels for kitchen. Been here 7 weeks now and my TV has never been dusted so I cleaned it myself. Two times when the bed was changed it was made in such a way ... read more
Business response:
Sammy, thanks for being our guest. Although you liked certain aspects of our hotel, we apologize for the housekeeping issues you mentioned in your review. Your feedback has been shared with the concerned team in an effort to improve their performance and deliver better service to our guests going forward. We hope you’ll consider giving us a chance to provide you with a better experience on a future date. Sincerely, Hotel Management
10 day stay. Stayed here for 10 nights. Rooms ok though slightly dated. Wi-Fi was up and down. Only criticism is the bathroom shower could do with increased water pressure and hotter water. Reception staff were great, very friendly. Restaurants and shops nearby but you definitely need a car to go further afield.
Business response:
Eric, thanks for choosing Extended Stay America for your needs. We are glad you liked our courteous service and were impressed with our convenient location as it was perfect for your needs. However, we are sorry for any inconvenience caused to you. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Business response:
Tetyana, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Had to ask for utensils, when I previously stayed at other Extended Stays and the utensils were already there.
Business response:
Thank you for choosing our hotel and for the review. We are happy to know you were benefited with almost everything we offer and that you had an overall nice stay. However, we are sorry you were unhappy with our hotel policy in regard to Kitchenware. We value your feedback and regret the inconvenience it caused. We hope to have a future opportunity to welcome you back soon. Sincerely, Hotel Management
Nice Hotel Nice hotel. Clean and comfortable. Friendly staff. I just needed a place to stay and this place fit the bill. It was nice that there was a kitchenette.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thanks again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 4.1 star rating with 1,116 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.