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Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good stay Well maintained, good location & good value
Business response:
Wendy, we appreciate you taking the time to post your review of the Extended Stay America. We are delighted you liked our convenient location and also found us to be a great value. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Cheap ish nothing great You get what you pay for. Nothing special, wasnt expecting a lot. You only get new towels if you stay over 7 days or if you bring dirty ones to the front desk. My toilet was still dirty when i checked in and had trash in some of the drawers . I tried to do a load of laundry but the front desk ‘only had a 1$ in quarters’. it takes 2$ per load. Breakfast is muffins and breakfast bars. Overall nothing to brag about but it was the cheapest hotel in the area
Business response:
Thank you for staying with us and letting us know you had an overall pleasant time here. That being said, we are sorry for not meeting your expectations and for the cleanliness issues you had while here. We have shared your feedback with the concerned team to ensure this does not happen again. We hope you will consider giving us another chance so we can serve you much better in the future. Sincerely, Hotel Management
Business response:
Bruce, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Nice hotel close to my friends places. Friendly smiling front desk staff to start with my checked in. Coffee is available anytime. And friendly smiling staff when I checked out.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and that our location was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
You buy cheap you get cheap It was cheap so i cant really complain too much. However, i had trouble connecting to their wi-fi and once i did it was REALLY slow. I had previously stayed at another of their hotels and that one was much nicer with muffins for breakfast
Business response:
Edgar, thank you for choosing our brand once again. That being said, we are sorry for the maintenance issue you had with our complimentary Wi-Fi facility. We have shared your feedback with our maintenance team to check and fix it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
William, thank you for your kind rating and letting us know your stay at Extended Stay America was pleasant. Thanks again for being our guest, and we hope you will allow us to be of your service again in the future. Sincerely, Hotel Management
Great location, great price! Dog friendly We always stay here when we’re in Bothell. Rooms are a little outdated but clean. We can bring our dog and it doesn’t cost an arm and a leg. The cons, the front desk staff aren’t very friendly, the rooms don't provide an in-room coffee maker or cups for water, although you can request them. Overall for the price of this room, we’ll be back and would recommend it to anyone looking for a no frills room.
Business response:
Thanks for being our guest. Although you liked most of our offerings, we are sorry to know you didn't like our kitchenware policy and that our front office staff wasn't so friendly towards you. Your feedback regarding the service is shared with the concerned team. We hope you’ll choose us again on your next trip to our city. Sincerely, Hotel Management
"You Get What You Pay For" Room had a small kitchen & some light odors throughout the room. Bathroom toilet seat very loose & slams-shut making a very load noise. The shower curtain had debris on the interior of curtain & shower rod had soap/shampoo debris on it. The refrigerator compressor "kicks on" every 60 min. loudly. No plastic bag for soiled laundry so I took the trashcan liner. The toilet paper roll should roll outwards, especially where it was located. Interior of microwave oven needed additional cleaning & the time... read more
Business response:
Thank you for your review. We are glad to read you liked our courteous service and convenient location. That being said, we are sorry for the cleanliness and maintenance issues you had while here. We have shared your feedback with the concerned teams to take corrective actions. We hope you will consider giving us another chance to make it up to you at a future date. Sincerely, Hotel Management
Front desk staff are overall very good, but when I mentioned concern over housekeeper missing details I was told housekeeper would clean it the next week. Been here 7 weeks. Housekeepers - details overlooked. Hit and miss. The first week I found personal items under bed from prior guest—socks and trash and pen. For Two weeks my toilet was not cleaned. One week got no towels for kitchen. Been here 7 weeks now and my TV has never been dusted so I cleaned it myself. Two times when the bed was changed it was made in such a way ... read more
Business response:
Sammy, thanks for being our guest. Although you liked certain aspects of our hotel, we apologize for the housekeeping issues you mentioned in your review. Your feedback has been shared with the concerned team in an effort to improve their performance and deliver better service to our guests going forward. We hope you’ll consider giving us a chance to provide you with a better experience on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 4.1 star rating with 1,139 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.