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923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I hadn't stayed in an Extended stay before so i wasn't aware that I needed to order coffeemaker, dishes, etc from the front desk. First coffee maker didn't work. They do not have decaf coffee except for instant Sanka. Only soap and shampoo, no conditioner or lotion. The TV was small and very few channels.
Business response:
Merrie, we appreciate you choosing our hotel and for providing your review. Although you had a pleasant stay with us, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your valuable feed back !!
Location was good, close to freeway, and restaurants
Business response:
Richard, thank you for the nice review of the Extended Stay America. We are glad you had a good stay and that you enjoyed our proximity to the freeways and the local restaurants. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Out of town for work
Business response:
Jason, thank you for your 5-star review. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Good location for our journey. Pleasant staff. Smoking rooms available.
Business response:
Thanks for choosing Extended Stay America. We are thrilled to know you liked our courteous service and that you were impressed with our ideal location as it was appropriate for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We appreciate of your feed back
Very friendly and helpful staff. Property is clean and safe.
Business response:
We appreciate your feed back. Thank you choosing Extendedstay America Bothell West
Convenient location. Friendly staff. Very basic room-bed, shower, kitchenette. Dated, but clean. Refrigerator hadn’t been used in some time so had odor (we did not use.) For dishes or kitchen needs, have to ask at desk. No other amenities provided. Food & coffee nearby (walking distance.)
Business response:
Meg, thank you for being our guest. We are happy to know you liked our ideal location and were impressed with our courteous associates. However, we are sorry for the odor you had in your refrigerator and that you were unhappy with our kitchenware policy. Your feedback has been discussed with our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Extended Stay America - Seattle - Bothell - West has a 3.5 star rating with 1,868 reviews.
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.