Extended Stay America - Seattle - Everett - North

Business response:

Dear Theo, We are so glad you enjoyed our convenient setting and how simple it was to get around the area—that’s always a big plus! It is also wonderful to hear our team made a positive impression and that you found the rates reasonable. We appreciate your note regarding the room's condition and will share it with our team to improve. Thank you for choosing Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We love hearing that your stay left such a great impression! Knowing you had a positive experience means a lot to our team. Thank you for choosing Extended Stay America and for sharing your thoughts with us. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon for another enjoyable visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your feedback. While we regret that your stay did not meet expectations, we appreciate you bringing your experience to our attention. Please accept our sincere apologies for any inconvenience or dissatisfaction you may have experienced. Your comments are important, and we have shared them with our team as we work to improve. We hope you will consider giving us another opportunity in the future to provide a more positive and comfortable visit. Sincerely, Hotel Management