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Extended Stay America - Seattle - Everett - North
- Hotels
- Everett, WA
About this business
Location details
8410 Broadway, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was an old banana in the fridge, how well do your cleaners really clean the rooms?
Business response:
Dear Doris, We sincerely apologize for the unacceptable oversight of an old banana left in the refrigerator. Cleanliness is a top priority, and your experience clearly indicates a lapse in our housekeeping standards. Your feedback is invaluable in helping us improve and uphold the standards our guests deserve. We truly regret the inconvenience caused and appreciate your understanding. We hope to welcome you back for a much-improved stay. Sincerely, Hotel Management
It is a re-work in progress, so I can't be too picky. The low price was surprising, and now I understand.
The place was pretty drab. Very old building and the rooms were old with no charm. The bed was a hundred years old and very uncomfortable.
Business response:
Dear Sailor, Thank you for your feedback. We understand the importance of comfort and a pleasant atmosphere, and we regret that we fell short of your expectations. Your comments regarding our accommodations have been noted, and we will share them with the respective teams as we continue to look for ways to enhance the quality of our guest experience. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management
Smelled and rooms need updated
Business response:
Dear Nick, We’re sorry to hear that your room did not meet your expectations and that you experienced unpleasant odors during your stay. We understand the importance of a fresh, comfortable environment and are actively working on updates and improvements throughout the property. Your comments have been shared with our housekeeping and maintenance teams to ensure better attention moving forward. We truly appreciate your input and hope to provide you with a better experience next time. Sincerely, Hotel Management
Decent enough price. Convenient location. Poor facility and property security, with front access door unlocked all night and the Security gates inoperable. Very insufficient "breakfast" offering, with supply quickly exhausted. Some cockroaches in evidence.
Business response:
Dear Guest, Thank you for your feedback. We’re glad you found our location convenient and pricing reasonable, but we sincerely apologize for the concerns you raised. Your comments regarding security, pest control, and breakfast supply are being taken seriously and shared with the appropriate teams for immediate correction. Guest safety, cleanliness, and comfort are our top priorities, and we regret falling short during your stay. We appreciate you bringing these matters to our attention and hope to provide a better experienc... read more
The stuff is so lovely to work with and the rooms get it done and it feels like home sometimes
Business response:
Dear Guest, Thank you so much for your kind words. We are delighted to hear that our staff made your stay enjoyable and that the rooms provided a comfortable, home-like atmosphere. At our hotel, we strive to create a welcoming and warm environment where every guest feels valued and cared for. Your positive feedback motivates our team to continue delivering the best service possible. We truly appreciate you taking the time to share your experience and look forward to welcoming you back to Extended Stay America for another won... read more
The staff at this hotel is like a second family now we stay there so often you know each other by first name and I wanted to give them the ability to rent out every room or as much as they could so I'm not staying there this holiday
Frequently asked questions about Extended Stay America - Seattle - Everett - North
How is Extended Stay America - Seattle - Everett - North rated?
Extended Stay America - Seattle - Everett - North has a 3.4 star rating with 2,268 reviews.
When is Extended Stay America - Seattle - Everett - North open?
Extended Stay America - Seattle - Everett - North is open now. It will close tomorrow at 12:00 a.m.