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Extended Stay America - Seattle - Everett - Silverlake
- Hotels
- Everett, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1431 112th St. SE, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok. Not bad but not good either. Minimal breakfast, loud, broken toilet and uncomfortable bed.
Business response:
Deb, thank you for being our guest. We're sorry you had some issues with your room. Your concerns will be shared with our maintenance team. Our goal is to provide a comfortable stay for every guest, and we hope to prove this to you on a future visit. Sincerely, General Manager
Great spot The staff were friendly and let me know if I need anything to just ask and when I did ask they accommodated my request
Business response:
Christina, thank you for selecting Extended Stay America and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found them friendly and professional. We appreciate you being our guest and look forward to seeing you in the future! Sincerely, General Manager
Poor Condition Carpet was coming apart in our room. There was not even a coffee pot in the room. The referigerator motor was so loud it kept us awake most of the night. The toilet flush was like a monster that was going to suck you down! very loud. I stay at a hotel in Cottage Grove while in Oregon that has free water and M & Ms in the refer, clean, comfortable beds, a spa, pool and excellent service all for only $99 per night. This was not up to my standards at all.
Business response:
Linda, thank you for your candid comments. We are committed to offering all our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for ways we can improve, and we will take your feedback into account. We regret the inconvenience caused and hope to have the opportunity to make a much better impression on a future stay. Sincerely, General Manager
if you cook, not a great choice. The room is like most extended stays, except the kitchen isn't stocked, you must request everything, and have it brought to you. the supplies are meager, at best. for a family of 4, we didn't get a setting for 4. we also didn't have a dishwasher, or a garbage disposal, so having to scrape everything into the garbage was gross, especially when you find out room service only comes 1 time a week. when I found the housekeeping staff in the hallway, I asked room shampoo because we had none. (1 idd... read more
Business response:
Please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is of utmost value to us, and we will use it as a training tool to improve our performance moving forward. We deeply regret the inconvenience caused, and please consider giving us a second chance in the future. Sincerely, General Manager
Basic hotel Stayed for 2 nights, pull out couch mattress had multiple stains. Used blanket to cover for son to sleep on. Otherwise clean enough. Staff friendly.
Business response:
Thank you for being our guest at Extended Stay America - Seattle - Everett - Silverlake. We are delighted to know you enjoyed your overall visit and that you were impressed with the service provided by our staff. However, I am sorry for the issues you had while being here. I have shared your comments in regard to your room with my team in an effort to improve our service delivery moving forward. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Business response:
Thank you for staying with us. We appreciate your rating and are pleased that with the exception of a few issues, you had a pleasant experience. Thanks again, and we hope you will choose us the next time you visit the area. Sincerely, General Manager
Business response:
Thank you for taking the time to share your perfect rating of Extended Stay America - Seattle - Everett - Silverlake. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Being an extended stay with a kitchenette one would think there would we something in the kitchen cupboards. The kitchen was totally empty. Disappointed.
Business response:
Thank you for sharing your comments. It's great to know your stay was enjoyable overall. However, we apologize for any miscommunication regarding our amenities. Kitchenware for your suite is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your room. We will be sure our front desk communicates this more clearly going forward. We invite you to come back and stay with us the next time you are in our area. Sincerely, General Manager
Business response:
Teresa, we appreciate you sharing your kind rating with fellow travelers online. Thank you for choosing us, and we hope to see you again at Extended Stay America - Seattle - Everett - Silverlake. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Seattle - Everett - Silverlake
How is Extended Stay America - Seattle - Everett - Silverlake rated?
Extended Stay America - Seattle - Everett - Silverlake has a 4.2 star rating with 1,044 reviews.
When is Extended Stay America - Seattle - Everett - Silverlake open?
Extended Stay America - Seattle - Everett - Silverlake is open now. It will close tomorrow at 12:00 a.m.