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Extended Stay America - Seattle - Everett - Silverlake
- Hotels
- Everett, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1431 112th St. SE, Everett, WA, 98208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Floors were sticky. Shower was leaky and had multiple burn marks on the side. Smelled badly of pot.
Business response:
Dear Libby, We appreciate you taking the time to stay with us and provide your feedback. We apologize that your experience fell short of our usual high standards of offering clean, comfortable, and well-maintained suites. We have taken note of your comments and will make necessary improvements to enhance our services. We hope you will give us another opportunity to provide you with the exceptional stay you deserve.Sincerely,Hotel Management
The room seemed clean. The hotel itself was less than average. The need to ask for the coffee pot and kitchen items from the front desk because they are not in the room, underlines the trouble the hotel often runs into. The breakfast was granola bars. There was no coffee creamer anywhere on-site. The children of the families who live there have no place to entertain themselves so they do as children will and run around the hotel. The communal trash area was overfull and the door barely opened. Housecleaning is set to every o... read more
Business response:
Dear Dani, Thank you for staying with us. We are glad that you liked your clean rooms. However, We are truly sorry for the inconveniences you faced, including breakfast, cleanliness, and the various issues you described. We understand how frustrating these incidents must have been, and we sincerely apologize for not meeting your expectations in providing a premium experience. We take these matters seriously and are committed to addressing them with the relevant departments. Please know that we are actively working to improve... read more
It's off the main road down a longer driveway so you don't get much street noise, but it is next to the freeway and depending on which side of the hotel your room is, you will get that noise. Entering and exiting the property is about average considering traffic. The grounds were nicely kept.
Business response:
Dear Jose, Thank you for writing a review of your time with Extended Stay America! We are happy to know you were pleased with our staff and service. However, we are sorry for the issues in your room and will share this observation with the concerned individual for improvement. We appreciate your business and look forward to seeing you again for another memorable experience. Have a great day! Sincerely,Hotel Management
Not even a glass in the kitchen cupboard!
Business response:
Dear Karoly, Thank you for sharing your feedback. We apologize for any inconvenience you faced during your stay. We take your comments seriously and will review our amenities to ensure they meet our guests' expectations in the future. Your input is valuable to us, and we hope you will consider staying with us again as we work to improve and provide a more satisfying experience.SincerelyHotel Management
The floors in the room were very dirty we arrived and removed our shoes and socks walking around in bare feet but the bottoms of our feet were black with dirt.
Business response:
Dear Rick, We apologize for any inconvenience you experienced during your stay. Our team takes pride in maintaining clean and comfortable accommodations. However, we are genuinely sorry for not meeting these expectations. We appreciate your feedback and will continue to work diligently to ensure our rooms meet the highest standards of cleanliness. Thank you for bringing this to our attention, and we hope to welcome you back for an improved stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Everett - Silverlake
How is Extended Stay America - Seattle - Everett - Silverlake rated?
Extended Stay America - Seattle - Everett - Silverlake has a 4.2 star rating with 1,044 reviews.
When is Extended Stay America - Seattle - Everett - Silverlake open?
Extended Stay America - Seattle - Everett - Silverlake is open now. It will close tomorrow at 12:00 a.m.