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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was awesome and professional. They were friendly and very helpful. The property needs some help. The condition of the property is definitely not in the class I think of when i think of an extended stay hotel. The property wasn't really dirty per se but had the feel and smell of a house that's been a rental too long.The breakfast was sadly lacking, consisting of small pre wrapped muffins and bad coffee. There were no blankets or bedspread on the bed when we checked in, called the desk and blankets were sent up immed... read more
Business response:
Thank you for being our guest. Although you liked our associates, we are sorry we missed meeting some of your expectations. Your feedback regarding the cleanliness issue has been shared with our housekeeping team to be more diligent in their efforts so that we can improve our future guest's experience. We also appreciate your comments regarding the breakfast offerings and will share it with our brand leaders to determine new breakfast choices. Thank you for choosing us. We hope to host you again in the future for a much bett... read more
Decent hotel but for an extended stay there was very little in the room. Also the bare minimum for toiletries was supplied. The staff and service was otherwise good. It was a little dusty but the bed/linens were clean and there was no smoke smell in our nonsmoking room.
Business response:
Thank you for your review of Extended Stay America. We are glad to know you were impressed with the great service delivered by our associates and that you had a nice time with us. We appreciate your business and hope to see you again in the future. Sincerely, Hotel Management
The front desk person not friendly
Business response:
Barbara, thank you for reviewing your experience at our hotel. We apologize for the issues you encountered at our front desk. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. Thank you again, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.2 star rating with 2,312 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.