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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Best Extended Stay Room was clean, bed was comfortable. I actually had enough towels for a few days. They provide you any dishes you may need and I ran out of laundry detergent and the woman at front desk gave me packets for free. Compared to all other hotels I've stayed in this was by far the best.
Business response:
Kurt, we appreciate you for selecting Extended Stay America on your trip to our city. It is a delight to know you enjoyed the comfort of your room and that you had a relaxing stay. We are also delighted to know that you made good use of the amenities we provide. Thank you once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Professional and courteous staff. Quick, efficient response to requests and needs of customers.
Business response:
Thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
The freiquent fire alarm siren going off and things make it a very rough stay.
Business response:
Thank you for your stay and for taking the time to share your comments. Please accept our most sincere apologies for the inconvenience of the fire alarm during the night. The security of our guests is our top priority, so evacuation is required and critical to ensure our guests are safe. We hope you will choose us again so we can provide you with a more satisfactory stay. Sincerely, Hotel Management
Didn't like: handle broken on fridge door, only one chair at table in 2-bed room, 2 pots had loose handles, urine smell in bathroom, bathtub plug wouldn't hold so water drained out. Purchased thru Expedia. After reserving and paying for a non-smoking room, we were told there were only smoking rooms available, so we had to take that.
Business response:
We are truly sorry for the cleanliness and maintenance issues you encountered in your room. We have shared your comments with appropriate members of our team to make sure the problems you mentioned are resolved and not repeated going forward. Thank you for being our guest, and we do hope you will visit us again so we can show you the stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.1 star rating with 2,286 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.