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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
big space in room, but you need to borrow cookware from front desk
No one was
Business response:
Dear BOUTSADY, We’re sorry to hear that you were unable to connect with a staff member during your visit. Providing attentive and available service is a key part of our commitment to guest satisfaction, and we regret that we fell short in this instance. Your comments have been shared with our team to ensure better staffing visibility and responsiveness moving forward. We truly appreciate your input, as it helps us improve the guest experience. We hope you’ll consider giving us another chance. Sincerely, Hotel Management
Staff is great!
Only one way to get in by front door will take the long way if you park on back side
Business response:
Dear Guest, Thank you for your feedback. We understand how the current entrance access may have caused inconvenience, especially when parking on the back side of the property. Due to safety and security protocols, only the front entrance is available for guest use at this time. We recognize this can make reaching your room less convenient and appreciate your patience. Your comments are valuable as we continue working to improve the guest experience. We hope to welcome you back for a more comfortable stay. Sincerely, Hotel Ma... read more
It was a no-frills stay. That is what i intended it to be.
The receptionist is terrible She scared us by informing us that the place is a dangerous place and the hotel is a 2 star hotel and the area is not a safe place, even the room she said it’s not pleasant, we checked in late because we went around the city of Seattle and as soon as we got to the hotel, she said we’ve been waiting for you that’s what she said.
Business response:
Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your arrival experience left you feeling uncomfortable, especially after a long day of exploring the city. What you described does not reflect the level of professionalism we expect from our team. While the safety of our guests is important, the way information is communicated should always be respectful and reassuring. Your comments will be addressed with our team to ensure future interactions are handled with more care. We hope you will consider giv... read more
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.2 star rating with 2,312 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.