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Extended Stay America - Seattle - Mukilteo
- Hotels
- Mukilteo, WA
About this business
Location details
3917 Harbour Pointe Blvd. SW, Mukilteo, WA, 98275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No healthy breakfast options. No housekeeping setvice for two weeks.
Business response:
Dear Dev, Thank you for your feedback. We regret that the breakfast options did not meet your expectations and that housekeeping service was lacking during your stay. We are reviewing our breakfast offerings and housekeeping procedures to improve our service. Your feedback is invaluable, and we hope to offer a better experience on your next visit.Sincerely,Hotel Management
Even though they were very busy, when I left my iPAD there and did not realize it until I was home (180 miles away), they found it and kept it safe for me until a relative in the area was able to pick it up. Their prices were fair; the room was clean and comfortable. They are in a great location.
Good price for a clean room.
Exceptional staff, always kind, courteous and quick with a helping bend to remedy any issues that may arise. And a special tip of the hat to Jacqui, excellent customer service skills.
Business response:
Dear Doug, Thank you for your kind words! At Extended Stay America, we strive to provide exceptional service, and we are thrilled to hear that Jacqui made a positive impact on your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Convenient Hotel, Minimal Breakfast Check in was slower than expected, and for the first time ever the hotel requested to see my husband's ID as well as mine. The breakfast was minimal, only instant oatmeal, a granola bar, some muffins and coffee. Nothing else. When we entered the room, it smelled of sweaty bodies and the floor outside the bathroom had obviously not been mopped in a long time - it was very dirty. The room was quiet and the bed was comfortable. The hotel is situated within a five-minute walk to several restau... read more
Business response:
Dear Kim, Please accept our apologies for not meeting your expectations in the areas you outlined. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, after reading your experience's details, we sincerely apologize that we could not make that happen for you. We will share your concerns with the appropriate teams to ensure our guests receive the best experience they deserve. Thank you again for your candid feedback, and we hope to have the opportuni... read more
Stop
Business response:
Dear Lisa, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. If you could provide more details about your concerns, we would appreciate the opportunity to address them. Your satisfaction is important to us, and we are committed to improving our services based on your feedback. We hope to have the chance to provide you with a better experience in the future.Sincerely,hotel Management
Frequently asked questions about Extended Stay America - Seattle - Mukilteo
How is Extended Stay America - Seattle - Mukilteo rated?
Extended Stay America - Seattle - Mukilteo has a 3.5 star rating with 2,008 reviews.
When is Extended Stay America - Seattle - Mukilteo open?
Extended Stay America - Seattle - Mukilteo is open now. It will close tomorrow at 12:00 a.m.