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Extended Stay America - Seattle - Mukilteo
- Hotels
- Mukilteo, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3917 Harbour Pointe Blvd. SW, Mukilteo, WA, 98275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thank you
Business response:
Dear Nick,Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize if any inconveniences were not addressed. We value our guests' feedback as we continually strive to grow and improve our guest services. We hope you are already planning another visit. Sincerely,Hotel Management
I reserved the room here for my grandchildren and my daughter's partner so they would be close to the memorial for their mother/partner who died recently. The staff was gracious and friendly. Mary H
Business response:
Dear mary, Thank you for choosing Extended Stay America for your family during such a meaningful time. We are grateful for your kind words about our staff, especially during a sensitive visit. It was our honor to accommodate you and provide a comfortable stay. Please accept our deepest condolences for your loss. We appreciate your feedback and hope to welcome you back under happier circumstances.Sincerely,Hotel Management
Would recommend
Better than expected and location is great. The breakfast was not very good. Unsure if this temporary or permanent.
Business response:
Dear Jae, Thank you for sharing your feedback with us at Extended Stay America. We're pleased to hear you enjoyed our convenient location. We apologize that the breakfast did not meet your expectations. We are currently reviewing our breakfast offerings to ensure a consistent and enjoyable experience for our guests. Your comments are valuable as we work towards improving our services and we hope to welcome you again soon.Sincerely,Hotel Management
Although some of the staff are kind and helpful, others seem unconcerned about the welfare of residents. My no smoking room had certainly been smoked in.
Front desk/check in attendant not paying attention to guests arriving. Rang bell repeatedly and called to back room. Once acknowledged, went through check in motions, but seemed like it wasn't her best day.
Business response:
Dear Leslie, Thank you for taking the time to share your valuable feedback with us. While we strive to provide excellent service to all our guests, there may have been a lapse in attention during your check-in. We sincerely apologize for any inconvenience this may have caused. Your feedback is valuable to us as we continuously work to improve our guest experience. We hope that despite this initial impression, you were able to enjoy your stay with us. If your travels bring you back to the area, we would love the opportunity t... read more
Friendly staff, and the room was clean and suitable for my needs.
Business response:
Dear ASHLEY, Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our wonderful team, who work around the clock to ensure a memorable stay for every guest! We hope to see you again next time you are in the city.Sincerely,Hotel Management
The staff is fine, the room says non smoking but CLEARLY was smoked in and not cleaned well enough to remove the smell. The mattresses are terrible.
Business response:
Dear SHERYL, Thank you for staying with us and sharing your review. We apologize for the issues you had in your room and regret that you found your mattress to be uncomfortable. We work hard to provide every guest with spotless, fresh accommodations; therefore, we are truly disappointed this was not your experience. Thank you for bringing this to our attention and we will address this appropriately. We hope you will give us another chance to provide you with the relaxing stay you deserve.Sincerely,Hotel Management
The bed was squeaky and the room, while visibly clean, had a weird smell that reminded me of leftover chinese food. On the plus side, the price was very reasonable, especially on short notice. Also, every staff member with whom i interacted was very polite, friendly and professional. With a quiet bed and no weird smell in my room, it would have been 5 stars. That being said, i make frequent trips to Everett so I'll give the place another chance.
Business response:
Dear Robert, Thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Mukilteo
How is Extended Stay America - Seattle - Mukilteo rated?
Extended Stay America - Seattle - Mukilteo has a 4.1 star rating with 1,291 reviews.
When is Extended Stay America - Seattle - Mukilteo open?
Extended Stay America - Seattle - Mukilteo is open now. It will close tomorrow at 12:00 a.m.