This profile has been claimed by the business owner or representative.
Extended Stay America - Seattle - Mukilteo
- Hotels
- Mukilteo, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3917 Harbour Pointe Blvd. SW, Mukilteo, WA, 98275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room needed to be vacuumed, hallway smelled of smoke and front desk/check in was high
Business response:
Thank you for your review. Please accept our sincerest apologies for the service and odor issues you encountered while here. Your comments have been shared with our housekeeping and front desk teams, and we will take the appropriate steps to prevent these issues from happening again. We hope you will consider giving us another chance so we can serve you better. Sincerely, Hotel Management
Nice staff. Dirty room The girl at the desk told us they were down a housekeeper. Our room was not cleaned well at all. The beds were clean the counters were not.
Business response:
Thank you for staying with us. Although you liked our courteous service, we are sorry for the cleanliness issues you experienced in your room. We have shared your feedback with our housekeeping team to ensure this does not happen again. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Carlos, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Just a mini vacation
Business response:
Aimee, thank you for choosing Extended Stay America for your stay. We are delighted to know you had a wonderful time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Russell, thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Front desk wasn’t awesome Arrived on Saturday to check in before 6 pm. Two pink notes stuck to other signs at desk. One said “no dishes until Sunday or Monday but there’s a restaurant behind us”. The other said she was using the restroom or the microwave to cook her food and yes she bites when she’s hungry so better wait until she’s done eating. Yeah ok. I paid $100+ to stay the night but I will wait! I was shocked. Very unprofessional. The rooms were nice but stove light broken and no dish towels or dish soap. Bathroom Door... read more
Business response:
Sherry, thanks for choosing us for your visit. We are truly sorry for the experience you had with our front desk. We strive to provide excellent service for each member of our team, and we are grateful for the feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen. Sincerely, Hotel Management
Had to stay many more nights than expected a d didn’t like the fact no one seemed to know a good weekly rate
Business response:
Sperkie, thank you for your review. We are sorry you were unhappy with our service and the value we offer. We have shared your feedback with our entire team and will use it as a training tool to improve our guest experience moving forward. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Drug infested My room had a broken pipe in the bathroom and hotel staff members didn't seem to care about the fact that I had a horrible experience
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Business response:
Czarina, thank you for your review. Your total satisfaction is always our top priority, and we are sorry for failing to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Mukilteo
How is Extended Stay America - Seattle - Mukilteo rated?
Extended Stay America - Seattle - Mukilteo has a 4.1 star rating with 1,328 reviews.
When is Extended Stay America - Seattle - Mukilteo open?
Extended Stay America - Seattle - Mukilteo is open now. It will close tomorrow at 12:00 a.m.