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Extended Stay America - Seattle - Mukilteo
- Hotels
- Mukilteo, WA
About this business
Location details
3917 Harbour Pointe Blvd. SW, Mukilteo, WA, 98275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average but employees made the difference The positives - it was Quiet. I had a problem with home many days I needed to stay. And I had an employee named Kerri work very hard to extend our stay 2 days. Negatives - phone didn't work. TV worked intermittent. Police were there 1 night.
Business response:
Thank you for taking the time to review your stay with us. I apologize for the maintenance issues that you experienced. In response to your feedback, I will have our maintenance engineer inspect your room to make sure everything is functioning properly. Still, I am glad to hear that our staff provided you with excellent customer service and were able to accommodate your needs. I hope to see you again if your travels bring you back to our area.
The hotel was very clean and the condition of the room was great.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am pleased to hear that you found our hotel clean and the room condition to be great. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
A great place to stay !!! This is a very nice place and I would think that anyone would like to stay here when going on the Boeing tour.
Washington Nice room and hotel but the room did smell of smoke even though it was a non smoking. Overall a good experience.
Business response:
The staff and I read your review, and would like to thank you for your kind comments. Please accept our apologies that there were odor issues in your room, we will look into this issue to prevent this from happening in the future. Still, we are glad to read that we provided you with a positive experience overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Great Choice Hotel is completely renovated; everything was clean and fresh. On a quiet street and set back from the street with dual windows. Front desk staff friendly. Didn't need any of the kitchen ware (just stayed one night) nor did I have any of the breakfast items. If in the area again would go back and recommend to others.
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with the cleanliness of our hotel and the friendliness of our staff. We would like to thank you again for posting your review and look forward to welcoming you back in the future!
The hallways smelled excessively of smoke but the room did not. It's an extended stay hotel but all dish and silverware had to be checked out at the front desk. Terribly inconvenient. Bed was too firm.
Business response:
I appreciate you taking the time to write a review of your experience with us. I apologize about the odor issue in the hallways, but, I am glad to hear your room was acceptable. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your bed was uncomfortable. Also, we keep all dishes at the front desk to we can ensure their sanitation after every use. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to o... read more
Interrupted nights stay. Saturday night June 13, 2015 from approx. 2:30AM until 5:00AM there was a very loud party in room next to ours. No sleep!!! Front desk said they spoke to the party that was staying in room. I doubt we will stay here again when visiting my wife's family!!
Business response:
I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry for the noise issues you experienced. To ensure that a situation like yours doesn't happen again, our staff is going to closely monitor our quiet hours to make sure everyone is guaranteed a comfortable stay. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Frequently asked questions about Extended Stay America - Seattle - Mukilteo
How is Extended Stay America - Seattle - Mukilteo rated?
Extended Stay America - Seattle - Mukilteo has a 3.5 star rating with 2,016 reviews.
When is Extended Stay America - Seattle - Mukilteo open?
Extended Stay America - Seattle - Mukilteo is open now. It will close tomorrow at 12:00 a.m.