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Extended Stay America - Secaucus - Meadowlands
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Meadowlands Pkwy., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property needs a face lift. Very dated. No coffee or snacks for grab and go breakfast. Staff could care less
Business response:
Thank you for reviewing your stay with us. We are sorry for the disappointment you had with our property and will share your concerns with the appropriate team to ensure a better experience going forward. We also regret our grab-and-go breakfast was not appealing to you. We are always looking for ways we can improve, and we will take your feedback into consideration. We value your feedback and hope you will return so we can make it up to you. Sincerely, Hotel Management
Perfect if you want easy access to Manhattan We wanted a cheaper place to stay that was easy to get to Manhattan. The room was clean and all we needed to sleep after full days in NYC. Front desk staff was kind and helpful. Close to the train station. Would stay again.
Business response:
Thank you for being our guest at Extended Stay America. We are glad you loved our clean rooms and friendly front desk staff. We are also delighted our convenient location close to the station was perfect for your needs. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. Thank you once again for choosing to stay with us. We look forward to your next stay soon. Sincerely, Hotel Management
Good hotel with strategic location Property was clean and excellent location. Strategic. The staff was friendly and hotel was good. I asked for an extra roll away bed with my reservation, I called same day before I arrived and requested it, I requested each day that I was at the hotel and never receive it. They told me that hotel only has 2 available. Hotel charge extra for it I suggest that the property need to invest in extra beds, you could have good return in few weeks.
Business response:
Jorge, thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We value your suggestion and look forward to welcoming you back soon. Sincerely, Hotel Management
Ok It was ok, only gave us one wash cloth, and when I saw the cleaning lady the next morning I ask her for one and she told me to go to the lobby and get one. Not good customer service. I go down to the lobby to get coffee at 8am and they were out! The queen size mattress was uncomfortable, wife couldn't sleep.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our hotel policy and the mattress in your suite. Your concerns will be shared with the appropriate team to ensure a better experience going forward. We also apologize you could not take advantage of the coffee we offer. We are reviewing this with our team to ensure these items are always well-stocked. We hope you will return so we can make it up to you. Sincerely, Hotel Management
The staff's curiosity and politeness the eagerness to make the customers happy
Business response:
Blanca, thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - Meadowlands
How is Extended Stay America - Secaucus - Meadowlands rated?
Extended Stay America - Secaucus - Meadowlands has a 4.3 star rating with 2,157 reviews.
When is Extended Stay America - Secaucus - Meadowlands open?
Extended Stay America - Secaucus - Meadowlands is open now. It will close tomorrow at 12:00 a.m.