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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Grab & Go Breakfast was upsetting! At first glance everything looked great, but when we went to use the toilet, the seat was loose and you'd feel like you were gonna fall in. The shower constantly dripped and was very hard to turn on. When we opened the couch bed we found a toothbrush. There was also an old keycard left on the couch. The floor was sticky in spots, and there was pen markings around the room from a previous guest. No dishes were in the room, you had to ask for them. The grab & go breakfast was individually wra... read more
Close to the event I was attending. Waited someone for check-in. Carpet felt damp, not dry. No plastic cup provided for teeth cleaning.
Business response:
Thank you for being our guest. Although you found our location ideal for your needs, we are sorry for the inconvenience you had at the time of check-in. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. We have also asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Everything was perfect.
Business response:
Thank you for posting a review read about your pleasant experience here at Extended Stay America. It is a delight to know how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Great staff, clean room, friendly check in
Business response:
Thank you for selecting Extended Stay America and reviewing your experience. It is a pleasure to know you liked the service delivered by our courteous associates and that you had a comfortable stay in your clean suite. Thank you again for being our guest, and we look forward to seeing you again. Sincerely, Hotel Management
It was great. I was there for a business emergency and they had a bed available at a good price. WiFi was great as well.
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,544 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.