Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East

Business response:

Tony, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our ideal location. We appreciate your business and look forward to welcoming you all back soon. Sincerely, Hotel Management 

Business response:

Sara, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Travis, thank you for sharing highlights of your recent visit to Extended Stay America. We are delighted to know everything went great during your stay. Thank you once again for choosing us, and we look forward to welcoming you again soon at your second home. Sincerely, Hotel Management 

Business response:

Thank you for the kind review of Extended Stay America. It feels so good to know you were happy with the comfort of your well-appointed room and that you had a relaxing stay. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Franklin, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with your well-appointed room along with the fully-equipped kitchen and that you had a nice stay. We appreciate your business and look forward to welcoming you back soon for another memorable experience. Sincerely, Hotel Management 

Business response:

We sincerely apologize for falling short of your expectations and for not providing you with an exceptional stay. Your feedback regarding the regarding the update and odor issue will be shared with the appropriate individuals to make sure we deliver better guest experience going forward. Please give us a chance to provide you with a better stay on your next trip to our city. Sincerely, Hotel Management 

Business response:

Sara, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management