Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East

Business response:

Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks once more for the great review. Please come and see us again! Sincerely, Hotel Management 

Business response:

James, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

David, thank you for staying at Extended Stay America. We are glad you had a nice time here and that our hotel met your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Although you liked certain aspects of our hotel, we apologize for the cleanliness issue you observed in the hallways and the poor service you received from our staff. Your feedback is shared with the entire team in an effort to improve our game and deliver excellent service going ahead. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Business response:

Charles, thank you for choosing Extended Stay America. It’s a pleasure knowing you enjoyed the complimentary grab-and-go breakfast and had a great time with us. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management 

Business response:

Christopher, thank you for your review. We are delighted to know you liked our affordable price and that you had a great stay with us. However, we are sorry you weren’t satisfied with our grab-and-go breakfast offerings. Your feedback has been discussed with our housekeeping team to be more diligent while doing their work. It was a pleasure serving you, and we invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for sharing a review about your visit to our hotel. We are sorry for the reservation issue you encountered. We hope you will choose us again as we will do our best to provide you with a room. Sincerely, Hotel Management