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3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The property was comfortable and amenities were convenient. The stay was enjoyable.
Business response:
Pamela, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Getaway Great stay. Couldnt find reservation at first. No ice machine. Other than that very quiet, clean. No issues at all.
Cool location
Business response:
Mike, thank you for choosing to stay at Extended Stay America. We are glad to know your visit was enjoyable and that you were very much impressed with our convenient location. Thank you again for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Nice
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The property was in ok condition, there was glass in the parking lot and people sitting in cars at all hours of day and into night.
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Landscape unkempt , room smelled like bleach, coffee was gone in the morning , no utensils or dishes or cookware ,no ice and no way to make ice!
Business response:
Dear Michael, thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret if our staff did not respond to your requests while you were here and apologize for that inconvenience. It was an honor to host your visit, and we hope you will give us another chance in the future. Sincerely, Hotel Management
The place needs help. No hanger’s, no hair dryer. Hair dryer was listed in amenities. Didn’t have one at desk to borrow. As for hangers????? Glad it was only one night. Short staffed, I guess half the time we went to front desk on one was there. Had to wait to check in.
Business response:
Thank you for your review. We are sorry for the frustrations you experienced with our associates. Your comments are being shared with the appropriate staff members to ensure this does not happen again. We would appreciate you giving us another opportunity so you can experience our hospitality as you should have during this visit. We hope to welcome you back soon. Sincerely, Hotel Management
Extended Stay America Select Suites - Atlanta - Clairmont has a 3.4 star rating with 1,584 reviews.
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.