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Extended Stay America Select Suites - Atlanta - Clairmont
- Hotels
- Atlanta, GA
About this business
Location details
3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice!
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Roomy and functional. I enjoyed my room. Everything was nice and comfy. I enjoyed the amenities that were available. The only improvement that I'd recommend is the Housekeeping that comes in the morning. The housekeeper came to my room around 10:55 A.M. trying to enter into the room. She opened the door multiple times, thank goodness it was locked, but I was very uncomfy at the fact that she kept trying to come in more than once after seeing that the door was locked. She could at least wait until 10:59 A.M.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and liked your well-appointed suite. However, we regret any disturbance caused due to our housekeeping staff. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The ppl was very helpful and everything was very clean the guest was very respectful ..I definitely recommend coming back
Great stay. Friendly staff
Business response:
Sharmin, we are incredibly pleased you enjoyed your stay at Extended Stay America, and had a memorable experience. It is always a pleasure to read reviews complimenting our staff. Thank you for being our guest. We hope to be your first choice every time you visit our area. Sincerely, Hotel Management
Previous Occupants belongings still in drawers We were here for a one-night stay and was given a room that still had the previous occupants belongings and trash in the drawers. The TV was also not working properly, although I was able to get it working without the remote. Due to COVID, we did our own cleaning of the room before settling in for the night. We figured it would be too much of a hassle to get another room- since it was getting late, and it was only for one night. I will likely never stay here again.
Business response:
Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping and maintenance issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our teams to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a b... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Clairmont
How is Extended Stay America Select Suites - Atlanta - Clairmont rated?
Extended Stay America Select Suites - Atlanta - Clairmont has a 3.4 star rating with 1,659 reviews.
When is Extended Stay America Select Suites - Atlanta - Clairmont open?
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.