This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Atlanta - Clairmont
- Hotels
- Atlanta, GA
About this business
Location details
3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was ok... check in was easy, bed was comfortable, clean
Business response:
Letha, thank you for choosing Extended Stay America. We are glad to know you liked the service provided by our front desk staff and enjoyed our clean and comfortable accommodations. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
You Get What You Pay For For the most part the stay was okay. Upon arrival the girl that checked me in was very rude; payment had processed then she said it didn't, I had to show her that it had been removed from card. Then they tell you it's a $100 deposit, which they do not disclose on the website. The staff is very rude, the only nice person was the elderly African gentleman who assured me that my room would be taken off the vacancy list, I was there for 4 days. Twice they tried to give my room to someone else. I was happ... read more
Business response:
Stacy, thank you for being our guest at Extended Stay America. We are glad overall you had a pleasant time with us and that you liked our associates. However, we are sorry you did not have a positive experience with some of our staff. We have shared your comments with the individuals to make sure we deliver a better service going forward ensuring this is not repeated in the future. We appreciate your feedback and hope you will choose us the next time you visit this area. Sincerely, Hotel Management
Business response:
Dorchelle, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great size room very clean and quite affordable for the area
Business response:
James, thank you for your recent stay. We are thrilled you had a wonderful experience at Extended Stay America, and we are so happy you found your suite to be spacious, clean, and comfortable with lots of room to relax. Our housekeeping and maintenance teams work hard to ensure every guest enjoys their stay, so they will be pleased with your feedback. Thank you once more for your review, and we look forward to seeing you again soon! Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Everything was clean and nice And the staff were friendly
Business response:
We appreciate you taking the time to post your review. It is delightful to learn you enjoyed our clean accommodations and the excellent service provided by our staff. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Nice for comfort but cleanliNess unacceptable The first roll I got was 109 the room key did not work had to go back twice. Second row out and 113 the roads smelled like they were been smoking you know like a long stay. Then I decided to look under the bed I move the bed and there was a cheesy bag and a bottle under the bed. Because I needed the sleep and rest I did not report it but I thought that was very disgusting when I left there was no one at the front desk waiting they were in the back
Business response:
Foushee, thank you for your review. We apologize for the cleanliness and maintenance issues you encountered while you were here. Please be assured that we have shared your feedback with the respective teams, and we are working with them to fix the problems you mentioned. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Clairmont
How is Extended Stay America Select Suites - Atlanta - Clairmont rated?
Extended Stay America Select Suites - Atlanta - Clairmont has a 3.4 star rating with 1,659 reviews.
When is Extended Stay America Select Suites - Atlanta - Clairmont open?
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.