Extended Stay America Select Suites - Atlanta - Clairmont

Business response:

Thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and friendly staff. It is also nice to know you enjoyed our grab-and-go breakfast. Thank you once again, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Richard, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our well-maintained property. We are also glad you liked our convenient location. Thank you also for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for sharing your feedback. We sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable, and well-maintained suites for our guests, and we obviously fell short in this case. On a positive note, we are glad you liked our cordial associates. We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the area. Sincerely, Hotel Management