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Extended Stay America Select Suites - Atlanta - Clairmont
- Hotels
- Atlanta, GA
About this business
Extended Stay America Hotel Atlanta - Clairmont is located at 3115 Clairmont Rd NE, Atlanta, GA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Pete, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
There was a definite smell and stains on the carpet Staff was kind but it was more for someone who was in town on a budget and needed a kitchen. So many things to describe when I arrived. No daily towel service, take the credit card although already paid for etc, groups hanging outside to smoke.
Business response:
Our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience this caused. We never want our guests to leave unhappy, and we are sorry for letting you down. We appreciate the feedback as it will help us to improve our future guest experiences. We hope you will give us another chance to demonstrate the excellent service we strive to provide every guest. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
WE GIVE HONOR TO GOD! WE GIVE HONOR TO GOD: THE STAFF IS NICE AND ACCOMMODATING HOWEVER THESE HOTELS DON'T HAVE ENOUGH HELP AND WORKING WITH POLICE CUTTING DOWN ON HUMAN- TRAFFICKING IS TRULY A BLESSING FROM HEAVEN KEEPING EMPLOYEES AND GUEST SAFE SO WE CAN CONCENTRATE ON HAVING FUN AND ENJOYING OUR BLESSED DAYS FROM HEAVEN! HAVE A BLESSED DAY!
The staff is wonderful Loud tourist next door
Business response:
Tia, thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise issue. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in a disturbance. We wish we had the opportunity to address the noise issue while you were here as we would have done our best to ensure you were comfortable. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Nice clean place friendly staff broomhead a place to cook and a refrigerator which was awesome and microwave the only thing I suggest is a coffee pot for the room since most people are coffee drinkers
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Needs updating. Some of the Formica furniture was damaged with some of the edges peeling off. Bed was comfortable.
Business response:
Thank you for choosing to stay at our hotel.We are glad you found your bed to be comfortable. However, we are sorry we missed meeting some of your expectations. We agree there are areas within the hotel which are beginning to show their age. Your feedback has been shared with appropriate individuals in our organization as we begin formulating plans for future renovations. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Don't stay here !!!! Hotel has gone down hill. Been staying at this hotel for 5 years when I make business trips to this area. Not staying here anymore!!!! Noisy A/C unit and Both bathroom sink & kitchen sink faucet dripped water the entire stay. On Saturday night when we got to the hotel. A hotel staff spouse was parked blocking handicap parking. When I asked him to move so we could park. He said I'm waiting on my girl to come out so you can just F$#+ing wait. Why are you so special to park in handicap?? I'm sorry I lost m... read more
Business response:
James, we are extremely sorry for the incident you mentioned in the review at the time of parking and the inconvenience this caused to you. Also, your concern regarding maintenance issues and our grab-and-go-breakfast have been shared with the appropriate individuals to be more diligent going forward. Thank you for your continued patronage over the years, we sincerely appreciate your loyalty! We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Clairmont
How is Extended Stay America Select Suites - Atlanta - Clairmont rated?
Extended Stay America Select Suites - Atlanta - Clairmont has a 4.2 star rating with 1,041 reviews.
When is Extended Stay America Select Suites - Atlanta - Clairmont open?
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.