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Extended Stay America Select Suites - Atlanta - Lithia Springs
- Other
- Lithia Springs, GA
About this business
Welcome to Extended Stay America - Atlanta - Lithia Springs! We are the perfect location for business travelers, students, tourists and those relocating to the Atlanta, GA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-20. From our location, you can easily visit local attractions such as Sweetwater Creek State Park, Six Flags over Georgia, Zoo Atlanta and the High Museum of Art.Welcome to Extended Stay America - Atlanta - Lithia Springs!... read more
Location details
1356 Trae Lane, Lithia Springs, GA, 30122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had several huge issues with this hotel, BUT the staff made all the difference. They were excellent: understanding and accommodating. Jessica and her manager are who you need when things aren't going well.
Business response:
We appreciate you taking the time to review your stay with us, Rohan. We are happy to see that you enjoyed our wonderful staff, but hate to see that you experienced a less than satisfactory overall stay. We do hope that your future travels are both comfortable and pleasant.
Most of the staff were okay and helpful. However, there was a slightly heavy set , light complexion African American female staff that wore eyeglasses in the front desk. She unrofessional and spoke to people in a undermining way. I was not the only person that she interacted with this way. She was confrontational. one of her colleagues attempted to arrange for me to get housekeeping by writing a note because he was not sure of the process because that was not his role. She told me in a unprofessional way that she would not h... read more
Business response:
Thank you for describing your experience at our hotel, Shaina. We can understand your frustration regarding your stay and the housekeeping and linen exchange process. Unfortunately, linen exchange is an additional fee that is assessed if you want to participate in the linen exchange program. We also apologize for the level of service received as we always want to ensure that we create a phenomenal experience from start to finish for all our guests. This will serve as an opportunity to enhance the level of hospitality that we... read more
Mediocre at it’s best This place is fairly new but already has hella roaches. The front desk hours are crazy. No coffee maker or anything in the room! For this price there’s no reason why there’s not even shampoo and conditioner in the room. Upon checking in we removed the sheets to put our own on to be met by disgusting mattress covers… we politely replaced the sheets and then our own.
Business response:
We are so sorry that you did not enjoy your time with us, Delicah. We can assure you that we will speaking to upper management about these concerns for proper action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
I enjoyed my stay
Business response:
Hi Naomi! We are thrilled that you enjoyed such a great stay! We would love to welcome you back the next time your travels bring you this way!
Business response:
Thank you so much for excellent rating! We are so happy that you enjoyed such a great time and look forward to hosting you again, DeAndre!
Room was clean. Just one glass, no forks, knifes are all rusty. If you wanna cook, then lots of stuff missing old old and not usable. Outside very trashy
Business response:
Thank you for taking the time to rate and review your stay with us, Moonika. We apologize to hear that this was your experience, and that you may have not been aware of our amenity offerings prior to checking in. We work very hard to make your experience feel like home and sincerely apologize that we fell short in doing so during your visit. We are always looking for ways to improve and will use your feedback to do just that. Thank you for allowing us to host you and we wish you all the best during your future travels.
Very close to my job near Thornton rd and I20. They enforced a mask policy which was nice. The fridge made a srange sound all night.
Business response:
We are so happy to see that you enjoyed your visit! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Business response:
Hello Skyler. Thank you so much for taking the time to review your stay with us. We are thrilled to see that you enjoyed such a great stay with us. We would love to see you again the next time your travels bring you this way!
Sin limpieza en la habitación No fue muy buena porque nunca había nadie en recepción y debía esperar un largo tiempo para que viniera alguien atender... Estuve 2 semanas y nunca realizaron aseo en la habitación y se les solicito en reiteradas ocasiones para que limpiarán y nunca lo hiciero ( su respuesta fue q el hotel era económico y q deberíamos hacerlos nosotros mismos)
Business response:
Thank you for taking the time to review your stay with us. We are so sorry that your time with us. Our front desk team works hard to be available to our guests when they need. Since we are more of an extended stay, our operating hours are different than that of most hotels. We offer a lobby phone that you can use to call the onsite employee who will come assist you if the need arises. We also apologize for the issue with the housekeeping and will make sure that we review these concerns with our team in order to avoid them in... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Lithia Springs
How is Extended Stay America Select Suites - Atlanta - Lithia Springs rated?
Extended Stay America Select Suites - Atlanta - Lithia Springs has a 4.4 star rating with 394 reviews.
When is Extended Stay America Select Suites - Atlanta - Lithia Springs open?
Extended Stay America Select Suites - Atlanta - Lithia Springs is open now. It will close tomorrow at 12:00 a.m.