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Extended Stay America Select Suites - Birmingham - Inverness
- Hotels
- Birmingham, AL
About this business
Location details
101 Cahaba Park Cir., Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Two Night Stay for Ball Tourney Overall good experience, but the bed was a little hard for my taste. Having the full fridge and stove was a plus. The kids were disappointed that there was not a pool.
Business response:
Bridgett, thank you for choosing Extended Stay America while here for Ball Tourney. We are glad you had a nice time here and that you liked your well-appointed room. Your feedback is valuable as it will help us improve moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Okay. Nice staff and decent room. A very pretty area and located near many shops, groceries, other retailers.
Business response:
Thank you for choosing to stay with us. We are pleased to know how much you liked your room and that our location was perfect for your needs. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Nice Room was clean and comfortable only negative is that there isn’t an elevator and we stayed on third floor. Also arrived late and had to wait in the rain until the person on duty came and opened the door. Otherwise very good stay.
Business response:
Jennifer, thanks for choosing Extended Stay America for your stay. We are happy to know your stay with us was comfortable. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Servicable extended stay. Nice enough for a night. Quiet area. Room was very clean, but the hallway smelled (like food), but still smelled. The stove in my room was broken. Other than that was fine.
Business response:
Thank you for being our guest at Extended Stay America. We hope your overall experience was pleasant. We are sorry for the inconvenience you had here. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Lovely lovely hotel. Very nice and clean
Business response:
Wow - Janelle, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Small restroom, halls smelled like smoke. Room size good, staff friendly; great for a family overnight.
Business response:
Thank you for choosing us. We are pleased you enjoyed your overall stay and found us to be perfect for family accommodations. However, we are sorry for the problems you encountered during your visit. We have discussed your concerns with the respective teams in an effort to improve our facilities moving forward. We hope to have the opportunity to make it up to you in the future. Sincerely, Hotel Management
It was excellent everything was perfect.Hotel staff was very nice and helpful.
Business response:
Thank you for choosing Extended Stay America for your accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Clean and comfortable Stopped for the night due to my kid being in a sports tournament nearby the next morning. Their complementary breakfast was lacking to say the least.
Business response:
Carrie, thank you for the four-star review of Extended Stay America. It is a pleasure to read you had a pleasant stay here and that our location was perfect for your needs. We have shared your feedback about our grab-and-go breakfast with our Brand Leaders to consider while planning the menu in the future. On behalf of everyone here, we look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Inverness
How is Extended Stay America Select Suites - Birmingham - Inverness rated?
Extended Stay America Select Suites - Birmingham - Inverness has a 4.3 star rating with 628 reviews.
When is Extended Stay America Select Suites - Birmingham - Inverness open?
Extended Stay America Select Suites - Birmingham - Inverness is open now. It will close tomorrow at 12:00 a.m.