Extended Stay America Select Suites - Boca Raton - Deerfield Beach

Business response:

Dear Barbara, We're delighted by your review! Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Our housekeeping team takes great pride in their work and will be delighted to hear your feedback. Your support is truly appreciated, and we can't wait to provide you with another outstanding stay here at Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Orbonet, Our guests' security and safety are of utmost importance to us; therefore, it was discouraging to learn that you felt uncomfortable due to too many people outside our property. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt during your stay. We hope to have the opportunity to welcome you back any time you are in the area.S... read more

Business response:

Dear Miguel, Thank you for the great rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at our Extended Stay America; we hope to see you again soon.Sincerely,Hotel Management 

Business response:

Dear Stefan, Thank you for choosing Extended Stay America and for taking the time to post a review! We deeply regret to hear about your experience at our hotel. Ensuring the safety and comfort of our guests is our utmost priority, and we apologize for any discomfort you felt during your stay. We take your concerns seriously and assure you that our security team is reliable and well-trained. We are also addressing your comments about the smoke odors and the quality of coffee with the respective team members. Your feedback is ... read more