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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome staff Chris was amazing and took care of everything no problem
I liked that there was ample parking near the lobby. There is a stench in the hallways, perhaps the scent of pets. Perhaps persons with pets can be limited to one area of the hotel, so that persons without pets dont have to be subject to the lingering scent. Otherwise the property was clean and quiet.
Business response:
Dear Sharon Alicia, It's wonderful to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. We believe that a clean space contributes to a comfortable and enjoyable experience for our guests. Our goal is to offer our guests a relaxing, carefree stay, and we are glad you could appreciate all that we have to offer, most notably the free parking. We will evaluate the instances you mentioned, as we are committed to providing exceptional service for our guests. It was our pleasure to hos... read more
Dirty above one piece shower tub queen bed rock hard, lamp and USB port inop
Business response:
Dear Robert, On behalf of our entire team, please accept our sincere apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with our hotel's cleanliness and maintenance issues, as this is an essential priority. We will address this matter with the appropriate teams to ensure that it does not happen again. Your feedback is invaluable, and we hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Hotel Management
Well located. It needs better maintenance inside: rooms doors,carpet smell and hallways, etc. Rooms were good but really old sheets and covers, and very uncomfortable pillow.
Business response:
Dear Patricia, It was a pleasure having you as our guest at Extended Stay America. We appreciate your positive comments on the hotel's location. However, we apologize for any inconvenience you faced due to housekeeping and maintenance issues, and we will address these concerns to enhance our guest's experience. We are grateful for your patience. Your satisfaction is our ultimate goal, and we hope to have the privilege of surpassing your expectations on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 4.3 star rating with 1,103 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.