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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great, only thing would be loud kids above and below me so sleeping wasn't the greatest but, other than that everything was wonderful and would stay again if needed.
Business response:
Dear Faith, We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts, and please accept our apologies for the noise disturbances you experienced from nearby guests. This concern should not have gone unaddressed, and we sincerely apologize for how much it affected your stay. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Managem... read more
Hospitality
Business response:
Dear Jean, Thank you for your kind comments and excellent rating of your stay at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit here.Sincerely, Hotel Management
Hallway floor was disgusting. Refrigerator exterior was dirty. People hanging around outside of property.
Business response:
Dear Kevin, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
The check in was substandard as no one was at the desk for several minutes, so it is not welcoming.
Business response:
Dear Carol Ann, We appreciate your feedback and apologize for any inconvenience during check-in. Your experience does not meet our usual standards, and we're sorry for any delay you encountered. We'll address this with our team to ensure a more efficient and welcoming experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more positive experience on your next visit.Sincerely,Hotel Management
Quiet
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Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 3.3 star rating with 1,894 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.