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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Strange people were smoking around the doors... looks unsafe. Coffee is like water. No other complaints
Business response:
Dear Stefan, Thank you for choosing Extended Stay America and for taking the time to post a review! We deeply regret to hear about your experience at our hotel. Ensuring the safety and comfort of our guests is our utmost priority, and we apologize for any discomfort you felt during your stay. We take your concerns seriously and assure you that our security team is reliable and well-trained. We are also addressing your comments about the smoke odors and the quality of coffee with the respective team members. Your feedback is ... read more
Awesome staff Chris was amazing and took care of everything no problem
I liked that there was ample parking near the lobby. There is a stench in the hallways, perhaps the scent of pets. Perhaps persons with pets can be limited to one area of the hotel, so that persons without pets dont have to be subject to the lingering scent. Otherwise the property was clean and quiet.
Business response:
Dear Sharon Alicia, It's wonderful to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. We believe that a clean space contributes to a comfortable and enjoyable experience for our guests. Our goal is to offer our guests a relaxing, carefree stay, and we are glad you could appreciate all that we have to offer, most notably the free parking. We will evaluate the instances you mentioned, as we are committed to providing exceptional service for our guests. It was our pleasure to hos... read more
Dirty above one piece shower tub queen bed rock hard, lamp and USB port inop
Business response:
Dear Robert, On behalf of our entire team, please accept our sincere apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with our hotel's cleanliness and maintenance issues, as this is an essential priority. We will address this matter with the appropriate teams to ensure that it does not happen again. Your feedback is invaluable, and we hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 3.3 star rating with 1,894 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.