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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate this great rating and we are so glad you chose to stay with us. Thank you!
Poor cleaning and unsafe. The front desk staff was not friendly. The cleaning was not properly done, the room was smelling bad. On the next day we woke up with another guest opening my door. They put other people in the same room by mistake. I felt unsafe.
Business response:
We are extremely sorry to see that you did not receive the excellent level of customer service that we strive hard to deliver. We also apologize for the unpleasant smells and another guest opening your door. We know that comfort and safety are a top priority when traveling and we are saddened to see that we missed the mark in these areas during your time with us.
Although tge website said there is 24 hour front desk service, upon arrival I was informed that the desk closed from 10pm to 8am. This left me feeling uneasy because I had saw some shady looking folks in ghe hallway and had a 5am airport departure. The room was clean and decent,
Business response:
Thank you for providing us with this valuable feedback during your stay. We are different from traditional hotels by having office hours instead of 24-hour staffing. This is one way we are able to keep our rates affordable. Thank you for the specific feedback on missing a lamp and tissues in the room. We appreciate hearing from you.
I love the fact that this property is fairly new. Very convenient to commute to work.
Business response:
Hello Kesha! Thanks for letting us know how we are doing! So happy that you enjoyed our clean, comfortable and convenient location! Can't wait to see you again the next time your travels bring you to the area!
Great clean place had a full kitchen that pretty much sold me.
Business response:
We love seeing that you received such an exceptional stay with us and that you enjoyed the convenience of our kitchen! We look forward to welcoming you back the next time your travels bring you to the area!
Business response:
Thank you so much for this amazing rating! We are thrilled our accommodations met your needs so nicely!
Business response:
We appreciate this great rating and we are so glad you chose to stay with us. Thank you!
Very pet friendly, but means room smelled like wet dog.. Staff was friendly, but limited.. worked fine for my one night stay, but not sure it would be good for a lengthy trip..
Business response:
We are so sorry to hear that you experienced disturbing noise and unpleasant odors during your stay; we apologize for the inconvenience, Jay. We will use your feedback to help us improve and we appreciate your feedback. We wish you well in your future travels.
The stove and the fridge are great amenities, the rooms are very clean
Business response:
Hello. What a wonderful rating! We are beyond thrilled to see that our amenities fit your needs so well and that you were able to enjoy our sparkly clean rooms! Thank you so much for choosing WoodSpring Suites!
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 4.3 star rating with 1,137 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.