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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here
Lo que me gustó: Las habitaciones son tipo apartamento y tienen cocina y refrigeradora, lo cual es muy comodo Lo que no me gustó: La limpieza de las habitaciones la hacen cada 7 días, si va menos días entonces no hay limpieza. La atención del front desk es mala
Business response:
We are happy to see that you enjoyed the convenience of our kitchens and that they met your needs so nicely. We do, however, apologize for the issues with the cleaning schedule. We do include twice a month room cleaning in the rate, but more frequent service can be requested if that appeals to you. Many guests prefer the privacy that comes with limited housekeeping and prefer the bi-weekly schedule. We look forward to making the necessary positive adjustments to create a better overall experience for all of our current and f... read more
Business response:
We appreciate this great rating and we are so glad you chose to stay with us. Thank you!
Poor cleaning and unsafe. The front desk staff was not friendly. The cleaning was not properly done, the room was smelling bad. On the next day we woke up with another guest opening my door. They put other people in the same room by mistake. I felt unsafe.
Business response:
We are extremely sorry to see that you did not receive the excellent level of customer service that we strive hard to deliver. We also apologize for the unpleasant smells and another guest opening your door. We know that comfort and safety are a top priority when traveling and we are saddened to see that we missed the mark in these areas during your time with us.
Although tge website said there is 24 hour front desk service, upon arrival I was informed that the desk closed from 10pm to 8am. This left me feeling uneasy because I had saw some shady looking folks in ghe hallway and had a 5am airport departure. The room was clean and decent,
Business response:
Thank you for providing us with this valuable feedback during your stay. We are different from traditional hotels by having office hours instead of 24-hour staffing. This is one way we are able to keep our rates affordable. Thank you for the specific feedback on missing a lamp and tissues in the room. We appreciate hearing from you.
I love the fact that this property is fairly new. Very convenient to commute to work.
Business response:
Hello Kesha! Thanks for letting us know how we are doing! So happy that you enjoyed our clean, comfortable and convenient location! Can't wait to see you again the next time your travels bring you to the area!
Great clean place had a full kitchen that pretty much sold me.
Business response:
We love seeing that you received such an exceptional stay with us and that you enjoyed the convenience of our kitchen! We look forward to welcoming you back the next time your travels bring you to the area!
Business response:
Thank you so much for this amazing rating! We are thrilled our accommodations met your needs so nicely!
Business response:
We appreciate this great rating and we are so glad you chose to stay with us. Thank you!
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 4.3 star rating with 1,074 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.