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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I don't like the front desk process. Nobody is there. You have to call a number and they don't come right away. Also they lied and said there no rooms available when I was trying to check in early. They are trying to be cheap with service and the price of the hotel is no cheaper than hotels with front desk people. I will not be returning to these cheapos.
Business response:
Thank you for taking the time to review your stay at our hotel, David. We are extremely sorry to see that the our front desk availability took away from the wonderful experience that we intended for you. Since we are more of an extended stay, we offer limited front desk hours. We know that this is not what most guests are used to and apologize for the negative impression that you received because of it. Thank you so much for letting us know how we are coming across and we hope that your future lodging experiences are wonderf... read more
Business response:
What a wonderful rating! We are thrilled to see that you enjoyed such a wonderful stay with us! #WoodSpringGreatStay
Costumer was really poor. No sort of communication skills.
Business response:
Thank you for taking time to review our hotel. We’re sorry you got a bad impression of our hotel staff. Our goal is to provide an all-around positive experience for every guest; we are sorry this was not the case for you. Best wishes in your future travels.
i recommend this place my friends :) We had a conference in Boca Raton and when trying to find a place to stay, i saw this hotel. pros: best manager! Mr. Austin is very helpful and very pleasant. He is the type of manager that you want to have in every hotel you will stay. the smile in his face makes the whole stay great! the hotel itself is good and the staff are great! check in was easy. however if you will be checking in after 11 pm make sure you will coordinate with them so they can guide you what toa do. cons: this hote... read more
Business response:
Wow! We are beyond ecstatic to see that our staff did such an amazing job providing you with an exceptional stay, Neil! Our staff will be thrilled to learn of your high praises as they work so hard to deliver an all-around comfortable and pleasant guest experience! Thank you so much for your recommendation and we look forward to seeing you again in the future!
Clean & spacious rooms. Newly remodeled it seems like.
Business response:
Thanks for the amazing rating and terrific comments! We are absolutely delighted that you enjoyed a great stay with us. #MadeOurDay
The hotel is clean and roomy. The property is very secure. We were able to walk to get dinner. The hotel is not high-end but very comfortable.
Business response:
We are so happy to see that we left such a great impression on you and we are happy to see that you enjoyed our clean and convenient location. We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Good but a couple issues Staff is friendly, location is safe, had tools in truck that was not messed with, good features, working man hotel, fairly new hotel. Now the bad, i killed about 8 roaches in the two nights i was there. This is a fairly new hotel, if they do not address the roach problem right away it will be overun in no time and even if they kill all the roaches there will always be dead roaches and insect fecal matter in the walls. Secondly, its a working man hotel and thats cool. I actually felt like my equipment... read more
Business response:
Thank you for this very detailed and candid feedback regarding your recent stay at our hotel, Adam. Seeing feedback like this is incredibly difficult and not the exceptional experience that we intend for any of our guest's. We know how important a peaceful and safe environment is and apologize that this was not a part of your stay and for any inconvenience the noise disruptions caused. We also deeply apologize for the encounters with the pest sightings and will make sure that this issue is addressed immediately with the prop... read more
This is a very nice property just you get the bare minimum a bed a shower air conditioning no front desk after 11 pm no water glasses in the room strange people parked in the parking lot just left me insecure leaving my vehicle on the good side nothing happened a clean hotel just no frills
Business response:
We are so sorry to hear that the amenities did not match your expectations. As a value-focused hotel that specializes in extended stay, WoodSpring Suites offers amenities chosen by extended stay guests which allows us to provide the best value possible so that they customize their stay just the way they would like and pay for only the amenities they want to use (like cookware, more frequent housekeeping, etc.). We would look forward to welcoming you back again soon.
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 4.3 star rating with 1,137 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.