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Extended Stay America Select Suites - Charleston - North Charleston - I-526
- Hotels
- North Charleston, SC
About this business
Location details
4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No riff raff in parking lot
Was average.
Business response:
Dear Guest, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing. Sincerely, Hotel Management
Cigarette butts in toilet and on the bathroom floor and a few bugs , staff was nice when I told them but I didn’t need to be charged for smoking as I don’t smoke . Made it work one night but wouldn’t go back.
Business response:
Dear Guest, We sincerely regret the condition of your accommodations upon arrival, as cleanliness is a fundamental expectation and priority. The concerns you described regarding restroom presentation and pest activity are unacceptable and have been shared with the appropriate teams for review. We are also sorry for any misunderstanding related to the smoking charge and understand how frustrating that situation must have been. We appreciate your acknowledgment of our team’s courteous response; however, we recognize that this ... read more
The service is wonderful
Business response:
Dear Guest, Thank you for your wonderful feedback regarding your recent stay at Extended Stay America. We are truly delighted to hear that you found our service to be exceptional. Our team works hard to provide a welcoming, comfortable, and memorable experience for every guest, and your kind words are a great encouragement to all of us. It is always rewarding to know that our efforts are appreciated. We sincerely value your support and are grateful you chose to stay with us. We look forward to serving you again in the future... read more
Everything was on point
Business response:
Dear Guest, We regret to learn that your overall experience did not meet your expectations. Our goal is always to provide a comfortable stay and courteous service, and we sincerely apologize if we fell short during your visit. Your comments are important to us and have been shared with our management team for review and improvement. We appreciate every guest’s perspective, as it helps us enhance our services and facilities. We hope you will consider giving us another opportunity in the future, as we would truly value the cha... read more
Frequently asked questions about Extended Stay America Select Suites - Charleston - North Charleston - I-526
How is Extended Stay America Select Suites - Charleston - North Charleston - I-526 rated?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 2.7 star rating with 1,072 reviews.
When is Extended Stay America Select Suites - Charleston - North Charleston - I-526 open?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.