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Extended Stay America Select Suites - Chattanooga - Airport
- Hotels
- Chattanooga, TN
About this business
Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended Stay Chattanooga Price was OK for what you get. Staff was friendy. Room apaered to be clean untill you look in corners and under the handrails in the tub. Coffee was fresh. Grab and go breakfast was gone early. Dark roads to get into the hotel. Overall was an OK stay.
Business response:
Phil - I appreciate you taking the time to write a review of your experience with us. I am so glad that you enjoyed the friendly service our staff provided, our grab-and-go breakfast offerings, and your room overall. I do apologize for the cleaning oversights, and am having our staff work to ensure this is taken care of and not repeated in the future. Thanks to your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Business trip one night What made my trip to this hotel was the staff but one stood out Dannita she was awesome customer service provided me with info and treated me as if I was home would refer all of my coworkers who are traveling from NYC to here to let this be the place of choice ... Thanks to the management for your great choices of staffing!!
try to sleep for one night It was okay for one night... Price was good but personnel was rude, beds were uncomfortable it was loud. People fighting next door... Not what I expected.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am glad that you liked our hotel overall, but am sorry that our staff did not provide you with professional service and that you were disturbed by noise from other guests. In response, I am coaching our staff on how to provide better customer service moving forward and will be working with them on enforcing our noise policy in the future. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be... read more
Surprisingly great.. On work travel Great third shift staff Dannita ensured I had everything and that my stay was like home! Great job of hotel management on selection of staff.. Addressed all of my concerns...
Reasonable service and comfort Almost didn't make my reservation as I arrived 5 minutes after 11PM and I didn't know they close the front desk at 11:00pm. Fortunately when I called the front desk, they answered and opened back up to check me in. Thanks.
Business response:
Kevin - I appreciate you bringing your experience to our attention. I am so glad that we were able to accommodate your last minute reservation and that you enjoyed our hotel's location. Still, please accept our most sincere apologies for the improper functioning toilet in your room. In response, I have met with the staff about this issue and they are working to make repairs as needed. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope that you will give us the opp... read more
Great place Hard to find, but much better than expected. Geat place to stay, will stay again nex time in town.
Away from the hustle and bustle We stayed 2 nights and had a great experience. Staff was perfect. The room was very clean. It was very quiet and tucked away in a great location. We were within minutes of all the attractions we were there to visit. Was happy to see security patrol through even though I don't think it was needed.
Business response:
Vanessa - It is so rewarding to read that you had such a wonderful stay with us. Thank you for your comments. I'm so pleased to hear that the staff was provided you with a great experience and you found your suite to be clean and quiet. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Reasonable price The price you pay at this hotel is reasonable in accordance to what you get
Needed a bed. Room was nice. No complaints. Breakfast was a little lacking. Perhaps "morning snacks" would have been more accurate.
Business response:
David - Thank you so much for sharing your experience with us. I truly appreciate your comments regarding your stay. I am sorry to hear that our grab-and-go breakfast did not meet your expectations, but I am pleased that you found your guest room to be comfortable. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Chattanooga - Airport
How is Extended Stay America Select Suites - Chattanooga - Airport rated?
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 974 reviews.
When is Extended Stay America Select Suites - Chattanooga - Airport open?
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.