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Extended Stay America Select Suites - Chattanooga - Airport
- Hotels
- Chattanooga, TN
About this business
Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty hotel room The room had hair all over in the bathroom and the toilet ran constantly. Those are my biggest complaints. We mostly slept and left each day so I didn't get crazy inspecting every inch. Those two are the things that stuck out majorly.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
interview This hotel is ok you get what you pay for there is no ice machines and they do not offer wake up calls. The hotel rooms were quite inside even though it was close to the airport
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our amenities did not meet your expectations. In response to your feedback, I am working with our staff to make sure we are clearly communicating our amenities upon check-in. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next t... read more
Weekend get away Location was great for our outings. Clean n organized
this is our 3rd stay. weve been to other hotels but this is the one we would rather stay at.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your stay overall; however, I am sorry that our laundry facility did not meet your expectations. I will work with my staff to ensure that we are regularly cleaning and inspecting our common areas including the laundry room. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Stay before our house is ready Shower curtain had mold on it. A/c was filthy.
Business response:
Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that you had cleanliness issues with your shower curtain and air conditioning unit. To uphold our company's high standards, I will be implementing a more thorough inspection process to ensure that these items are not overlooked in the future. Thank you very much for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Accomodation Adjustments We reserved using internet, twin beds but according to the desk person they are always full (twins) so we were offered two room with Queens at the same price. We declined the two but took the one room and had a comfortable overnight before early morning flight out of CHA Airport. Thank you
Hard to find - public areas unattractive The room wasn't bad. Finding the hotel was difficult because streets leading to it were confusing. The public spaces, including lobby and uncleaned outdoor corridors leading to the rooms put me off.
great location,clean room 3 mins from airport I booked this hotel for my husband who is working in the area. 3 mins from the airport. alot quieter than the hotel he was staying at before.
Business response:
The team and I appreciate your remarks. I'm so pleased to hear that you enjoyed your stay. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Frequently asked questions about Extended Stay America Select Suites - Chattanooga - Airport
How is Extended Stay America Select Suites - Chattanooga - Airport rated?
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 974 reviews.
When is Extended Stay America Select Suites - Chattanooga - Airport open?
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.