Extended Stay America Select Suites - Chicago - Darien

Business response:

Dear Steven, We are thrilled to hear you enjoyed your stay at Extended Stay America! Our spacious and affordable king rooms are designed to provide a comfortable experience for our guests. We are happy we met your expectations and that you enjoyed your stay. Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management 

Business response:

Dear Arnold, We sincerely apologize for the inconvenience caused by the condition of our parking lot. Your feedback is important to us, and we are committed to addressing the issue promptly. We understand the importance of providing our guests with a safe and well-maintained parking area, and we will take immediate steps to rectify the situation. Thank you for bringing this matter to our attention, and we appreciate your patience as we work to improve our facilities for all our guests' comfort and safety.Sincerely,Hotel Mana... read more

Business response:

Dear Frances, Thank you for your kind words about the staff at Extended Stay America. We're delighted that our team was excellent, kind, and helpful during your stay. Providing exceptional service is our priority, and we appreciate your recognition. We look forward to welcoming you back for another enjoyable experience!Sincerely,Hotel Management 

Business response:

Dear David, Thank you for your kind review. We are glad that our hotel's functionality served the purpose of your stay. We love providing our guests with a convenient experience, and it is great to see that we are succeeding. We look forward to hosting you again soon at Extended Stay America.Sincerely,Hotel Management